Let's T.A.L.K.™ Navigating the Difficult Discussions
40 Minutes Level: Intermediate Rating
Designed specifically to assist managers and supervisors in dealing with tough workplace situations, this interactive course provides five difficult scenarios that managers often face when dealing with employees and each scenario utilizes an easy-to-use, four-step process for working through the employee situation.
Target Audience: Managers / Supervisors
Language: English
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Features
- Audio Narration
- Interactive Exercises
- Inline Quizzes
- Video
- Post-Assessment
Learning Objectives
Description
Designed specifically to assist managers and supervisors in dealing with tough workplace situations, this interactive course provides five difficult scenarios that managers often face when dealing with employees and each scenario utilizes an easy-to-use, four-step process for working through the employee situation.
The T.A.L.K.™ model can be utilized in any difficult conversation that needs to take place. The program covers the following situations:
- Addressing employees who don’t care
- Dealing with top performers that have minor performance issues
- Dealing with employees that always have excuses
- Addressing employees that disagree with the manager’s assessment
Learning Topics
Industry Settings
- Healthcare
- Industrial & Manufacturing
- Office & General
- Retail
Compatibility Notes
- Supports iPhone & iPad App: TrainingFlow™ App on iOS devices
- Supports Android App: TrainingFlow™ app on Android devices
- Supports Current Browsers: Chrome 60+, Firefox 60+, Safari 12+, Edge 16+