Addressing a Disability Discrimination Complaint (Managing Essentials™ Series)
15 Minutes Level: Intermediate
New Just-In-Time Performance Management Tool! You have an employee with a disability who feels discriminated against at work. What do you do? There are five steps you can take to help the situation.
Target Audience: Managers / Supervisors
Language: English
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Features
- Interactive Exercises
- Job Aids and Reference Materials
- Video
Learning Objectives
Description
New Just-In-Time Performance Management Tool! You have an employee with a disability who feels discriminated against at work. What do you do? There are five steps you can take to help the situation.
Ask the employee why they feel discriminated against. Don’t react with denials or arguments. Listen and accept what the person says as the way they feel. You may need a day or two to get the facts and talk to others - including legal counsel or Human Resources. Be open to the possibility of unconscious bias or the appearance of discrimination.
Job Aids and Reference Materials
- Managing Essentials™ Addressing a Disability Discrimination Complaint
5 pages
Industry Settings
- Healthcare
- Industrial & Manufacturing
- Office & General
- Retail
Compatibility Notes
- Supports iPhone & iPad App: TrainingFlow™ App on iOS devices
- Supports Android App: TrainingFlow™ app on Android devices
- Supports Current Browsers: Chrome 60+, Firefox 60+, Safari 12+, Edge 16+
