Search Course Catalog (392 Courses Found)
Contains all of the available courses within the TrainingFlow™ LMS.
Results for Topic: Professionalism
TrainingBriefs® Course
TrainingBriefs® The Ally
5 Minutes Level: FoundationalNew Micro-Learning! Building an inclusive workplace means that people can be authentic in the workplace. We can bring our whole selves to work and not be worried about belonging. Creating an inclusive workplace sometimes means stepping up… and sticking up for others. Being an ally isn’t always easy, but it’s the right thing to do to foster respect and encourage a sense a belonging for marginalized coworkers.
Topics: Inclusion & Equity, Diversity Dynamics, Professionalism, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® No Way, Not Me!
8 Minutes Level: IntermediateNew Micro-Learning! Mentoring others is an essential component of organizational success. It’s everyone’s job to make sure we create a workplace that is respectful. Respect comes from adhering to our policies, using professional behavior and language – as well as being consistent, transparent, and open to cross-gender mentorships.
Topics: Coaching & Mentoring, Leadership, Professionalism, Discrimination
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Advantage Course
Mandated Reporting - Child Abuse and Neglect (California, Spanish Version)
40 Minutes Level: IntermediateBe Ready for California AB 1963 Requirements! Your role as a mandated reporter has a huge impact in the lives of abused or neglected children. Being on the front line and quickly reporting abuse or neglect can literally mean the difference between life and death of a child. This is Spanish version of the original "Mandated Reporting - Child Abuse and Neglect (California)" course.
Language: Spanish (NA)
Topics: Compliance, Management, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Course
TrainingBriefs® Speak English!
5 Minutes Level: FoundationalNew Micro-Learning! Speaking in a foreign language can be tiring and more challenging. Though English is the widely accepted language, there are certain instances when employees may not speak English and may choose to use their native tongue. When others do not know the language being spoken, it may cause people to feel like they are on the outside - which is in direct opposition to creating an inclusive workplace.
Topics: Inclusion & Equity, Communication, Diversity Dynamics, Professionalism, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® What’s His Problem?
6 Minutes Level: FoundationalNew Micro-Learning! Just because you can’t see the reason a person is using the accessible parking spot does not mean that they shouldn’t be using it. If someone asks for an accommodation, it’s important to be supportive - even if you don’t know why that change is needed. Be respectful of their needs, just as you would like them to be respectful of yours if you ever needed accommodation.
Topics: Diversity Dynamics, Professionalism, Inclusion & Equity, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Advantage Course
Mandated Reporting - Child Abuse and Neglect (California)
40 Minutes Level: IntermediateCalifornia AB 1963 Requirements for Front-Line Managers/Employees! Your role as a mandated reporter has a huge impact in the lives of abused or neglected children. Being on the front line and quickly reporting abuse or neglect can literally mean the difference between life and death of a child.
Topics: Compliance, Management, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Streaming Video
Just Be F.A.I.R.™: A Practical Approach to Diversity in the Workplace (Streaming)
20 Minutes Level: FoundationalPromote inclusion and cultural competency in the workplace.This course introduces the F.A.I.R. approach as a practical way to improve an organization’s cultural competency. The approach can be used as a tool to build more positive, productive relationships at work that will help employees make better decisions that impact the overall productivity of the organization. Streaming course version.
Topics: Diversity Dynamics, Communication, Compliance, Interpersonal Skills, Leadership, Management, Professionalism, Inclusion & Equity, Respect
Industry Settings: Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees
Streaming Video
M.E.E.T. on Common Ground: Speaking Up for Respect in the Workplace (Streaming)
25 Minutes Level: FoundationalPromote personal responsibility for creating respectful work environments. This program approaches sensitive issues without shame, blame or negative stereotyping and will show your employees where respect for differences makes common sense. Streaming course version..
Topics: Diversity Dynamics, Communication, Harassment, Leadership, Professionalism, Inclusion & Equity, Respect
Industry Settings: Industrial & Manufacturing, Office & General
Target Audience: Employees
TrainingBriefs® Course
TrainingBriefs® Sensitive Performance Appraisals
6 Minutes Level: FoundationalNew Micro-Learning! Navigating through a performance appraisal that addresses sensitive issues is one of the most difficult management responsibilities. It requires tact and compassion. But it’s also required to make the organization’s expectations clear, and to put an under-performing employee on the right track.
Topics: Leadership, Communication, Management, Professionalism, Personal Performance
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Course
TrainingBriefs® Narrowing Your Presentation Focus
5 Minutes Level: FoundationalNew Micro-Learning! When we narrow the focus of our presentation, we help avoid confusion. We quickly drill down to communicate in a way that helps everyone clearly understand our message. In this module, you'll learn about the importance of starting out wide to provide background and context and then quickly funneling down to specifics.
Topics: Communication, Interpersonal Skills, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Involving Your Audience
5 Minutes Level: FoundationalNew Micro-Learning! Involving the audience helps actively engage and manage their attention. It gets their minds off of the other priorities in their life and focused on you message. In this module, you’ll learn the importance of grabbing the interest of your audience and maintaining it.
Topics: Communication, Professionalism, Personal Performance, Presentation Skills
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Preparing Your Presentation
6 Minutes Level: FoundationalNew Micro-Learning! We all know that to be successful at whatever we do, we must prepare for the task. In this module, you'll learn what preparation really means when it comes to inspiring, informing, and influencing people.
Topics: Presentation Skills, Communication, Professionalism, Personal Performance
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Tailoring Your Presentation
8 Minutes Level: FoundationalNew Micro-Learning! When you have the ability to be flexible and tailor you presentation in the face of changing situations, you're going to be able maintain interest and make you message compelling in order to inspire, inform, or influence your audience.
Topics: Presentation Skills, Communication, Professionalism, Personal Performance
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Outlining Presentation Intent
5 Minutes Level: FoundationalNew Micro-Learning! A presentation happens anytime we have an opportunity to inspire, inform and influence people... literally hundreds of times every day. It could be a phone call. A quick conversation in the hallway. An e-mail. A staff meeting. They're all presentations. In this course, you'll learn about the three elements you should address when outlining the intent of your presentation to ensure you are successful at communicating your message.
Topics: Communicating Effectively & Professionally, Professionalism, Presentation Skills
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Recognizing Bullying Behavior
9 Minutes Level: FoundationalNew Micro-Learning! Bullying is a very serious issue and even though legal action can’t always be taken, it still requires action from employees who witness it or are targets. This means that preventing bullying and speaking up about behavior that crosses the line is dependent upon you being aware and willing to take the next step.
Topics: Abusive Conduct, Compliance, Harassment, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Difficult Performance Appraisals
6 Minutes Level: FoundationalThe performance appraisal is one action tool that helps facilitate communication. It helps establish goals, it allows you to exchange feedback, and it is an excellent opportunity to revisit position expectations. Knowing how to navigate through a difficult performance appraisal is very beneficial in keeping “good” employees, identifying areas of opportunity, and redirecting employees who could improve in some areas such arriving late to work, missing deadlines, or displaying a negative attitude.
Topics: Management, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Course
TrainingBriefs® Cutting Corners
5 Minutes Level: FoundationalEthics violations put the company and our work at risk. We count on you to conduct yourself with integrity and to help influence others to also act with honesty and professionalism. If you notice a co-worker violating the code of business ethics, it is your ethical obligation to them, to the company, and to yourself to gather your thoughts about the situation and organize an appropriate response to help minimize potential risks.
Topics: Ethics, Compliance, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Streaming Video
Preventing Retaliation in the Workplace: Recognize. Respond. Resolve.™
22 Minutes Level: FoundationalUnlawful retaliation can lead to time-consuming litigation and costly judgments. The courts continue to make it easier for employees to prevail in retaliation claims, and that means the risks—and your managers' responsibilities—will continue to grow.
Topics: Compliance, Communication, Harassment, Professionalism
Industry Settings: Industrial & Manufacturing, Office & General
Target Audience: Employees
Streaming Video
Mentoring 101™ - The Basics (Streaming)
10 Minutes Level: FoundationalA mentor is someone who provides guidance to a less-experienced employee. A mentor may be another employee or even a professional from outside of the company. Streaming course version.
Topics: Coaching & Mentoring, Communication, Interpersonal Skills, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Streaming Video
Legal Briefs™ Workplace Violence: Keeping Your Workplace Safe
22 Minutes Level: IntermediateNo organization wants its name on the front page when the headline involves workplace violence. This program explores preventive measures and examines the legal obligations of managers and their organizations. Topics include hiring policies, appropriate responses to angry outbursts, dealing with employee threats, procedures for investigating rumors and the importance of maintaining confidentiality.
Topics: Management, Compliance, Professionalism, Workplace Violence Prevention
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General
Target Audience: Managers / Supervisors