Search Course Catalog (392 Courses Found)

Contains all of the available courses within the TrainingFlow™ LMS.

Results for Topic: Professionalism

TrainingBriefs® Gender Respect (Portuguese-Brazilian)
TrainingBriefs® Course

TrainingBriefs® Gender Respect (Portuguese-Brazilian)

6 Minutes Level: Foundational
All employees must be willing to take personal responsibility for creating a respectful, productive work environment. Doing so leads to a high performing organization where people are valued for their talents and abilities. Portuguese-Brazilian version of the course "TrainingBriefs® Gender Respect" course.
Topics: Respect, Diversity Dynamics, Professionalism, Inclusion & Equity
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
A.C.T. with Integrity™ Real Situations for Discussion (Portuguese-Brazilian)
Signature Course

A.C.T. with Integrity™ Real Situations for Discussion (Portuguese-Brazilian)

40 Minutes Level: Foundational
Equip employees to make the right choices in tough ethical situations. This updated eLearning course will help your employees learn how to recognize the most common business ethics and compliance situations they face every day. It provides a clear, easy-to-use model that will help them think things through to arrive at the most appropriate choice of action to take, ensuring the integrity of your organization. This is a Portuguese-Brazilian version of the "A.C.T. with Integrity™ Real Situations for Discussion".
Topics: Ethics, Compliance, Leadership, Professionalism
Industry Settings: Industrial & Manufacturing, Office & General
Target Audience: Employees
Courage 2 Coach™ (Streaming, Post-Assessment)
Streaming Video

Courage 2 Coach™ (Streaming, Post-Assessment)

20 minutes Level: Foundational
Courage 2 Coach™ turns common sense into common practice with a four-step process that can be applied to any employee performance situation. This course walks each user through a realistic range of tough employee performance situations make this program ideal for organizations committed to supervisory success. Streaming course version with post assessment questions.
Topics: Coaching & Mentoring, Change, Communication, Motivation, Interpersonal Skills, Management, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Preventing Workplace Bullying: How to Recognize and Respond to Bullies at Work™ (Managers, Streaming)
Streaming Video

Preventing Workplace Bullying: How to Recognize and Respond to Bullies at Work™ (Managers, Streaming)

5 minutes Level: Foundational
This program is about recognizing and preventing bullying in the workplace. Bullying can happen in any size organization and in any department. Awareness is paramount. It is everyone's responsibility to prevent it. Streaming course version. Streaming course version.
Topics: Abusive Conduct, Communication, Harassment, Management, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General
Target Audience: Managers / Supervisors
Training Briefs® Frequently Absent Employee
TrainingBriefs® Course

Training Briefs® Frequently Absent Employee

8 Minutes Level: Intermediate
You have an employee who’s missed too many work days. What do you do? How much absenteeism is tolerated depends on your organization’s policy. This course provides the just-in-time information and tools needed to help a manager address the absenteeism while maintaining a respectful workplace.
Topics: Management, Professionalism, Coaching & Mentoring, Problem Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Understanding Wage and Hour Laws
Signature Course

Understanding Wage and Hour Laws

40 Minutes Level: Intermediate
Wage and hour laws were created in accordance with federal and state laws and are designed to take care of our employees. These policies apply to everyone within the organization and give management the opportunity to address issues immediately, which helps create an atmosphere of fairness for everyone.
Topics: Compliance, Ethics, Management, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBytes® Looking Over My Shoulder
Streaming Video

TrainingBytes® Looking Over My Shoulder

4 Minutes Level: Foundational
A conflict with a co-worker can be one of the most frustrating things we have to deal with. I used to try to avoid people I didn't get along with, and just hope they got transferred out of the department. But the truth is that costs the department and the organization big time. It's one of those "everybody loses and everybody is miserable" approaches.
Topics: Conflict Resolution, Communication, Management, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® There Is More We Can Do!
TrainingBriefs® Course

TrainingBriefs® There Is More We Can Do!

6 Minutes Level: Foundational
Having quality customer service is critical to any business. It's your job as a leader to set and maintain the organization's expectations when it comes to servicing customers. Those that are willing to go the extra mile for their customers will have customers for life. It is important to realize the consequences of our actions and know there is always more we can do.
Topics: Leadership, Management, Professionalism, Customer Service, Problem Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
ENOUGH!™ Sexual Harassment Situations for Discussion
Signature Course

ENOUGH!™ Sexual Harassment Situations for Discussion

40 Minutes Level: Foundational
Most of us know that we all share a responsibility for preventing sexual harassment in the workplace. But one of the challenges we face on a day to day basis is recognizing it. It's not enough to understand the legal definition alone… we have to know what sexual harassment looks like in the real world… and its consequences on each other… and the organization.
Topics: Sexual Harassment, Compliance, Harassment, Professionalism, Abusive Conduct
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Just Being Paranoid…
Streaming Video

Just Being Paranoid…

5 Minutes Level: Foundational
Being frustrated with co-workers from time-to-time is natural and understandable. But when we perpetuate stereotypes about people based on things like their appearance or where they come from, not only is it unprofessional and disrespectful… it also can be illegal.
Topics: Harassment, Compliance, Professionalism, Discrimination
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Whistleblowing: An Overview
Signature Course

Whistleblowing: An Overview

20 Minutes Level: Foundational
Whistleblowers perform an important service by bringing to light allegations of fraud, waste, abuse, and mismanagement and by reporting what they reasonably believe to be evidence of wrongdoing. They must not be subject to or threatened with reprisal for doing so. Employees who blow the whistle play a critical role in keeping our organization’s programs and operations honest, efficient, and accountable. Federal laws (such as the Whistleblower Protection Enhancement Act) strongly encourage employees to disclose wrongdoing and protect whistleblowers from retaliation.
Topics: Ethics, Compliance, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Safety Rules Violations
TrainingBriefs® Course

TrainingBriefs® Safety Rules Violations

8 Minutes Level: Intermediate
You’ve got an employee who consistently ignores certain safety rules and needs to understand safety regulations must be adhered to. What do you do? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
Topics: Management, Leadership, Professionalism, Workplace Safety, Safety Orientation/Onboarding, Problem Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Being F.A.I.R.™ Understanding the Power of Cultural Competence
Signature Course

Being F.A.I.R.™ Understanding the Power of Cultural Competence

30 Minutes Level: Foundational
Promote inclusion and cultural competency in the workplace. Diversity can be defined as the unique characteristics of all of the various groups who make up your business environment (such as customers, managers, employees, suppliers and other stakeholders). Managing diversity is about recognizing and responding effectively to the similarities and differences among all groups that make up the organization.
Topics: Cultural Competency, Communication, Diversity Dynamics, Interpersonal Skills, Professionalism, Inclusion & Equity, Respect, Cultural Competency
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees
TrainingBriefs® Embracing Other Cultures (Juneteenth)
TrainingBriefs® Course

TrainingBriefs® Embracing Other Cultures (Juneteenth)

7 Minutes Level: Foundational
Understanding standing and embracing other cultures is a key part of creating an inclusive workplace free of bias and stereotypes. This course provides an overview of the African American holiday – Juneteeth. Juneteenth honors the end to slavery in the United States and is considered the longest-running African American holiday. On June 17, 2021, President Joe Biden declared Juneteenth an official federal holiday.
Topics: Cultural Competency, Diversity Dynamics, Professionalism, Respect, Culture Commitment
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Personal Problems at Work
TrainingBriefs® Course

TrainingBriefs® Personal Problems at Work

8 Minutes Level: Intermediate
You’re aware an employee is having some personal problems and you feel they’re affecting their work. What do you do? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
Topics: Management, Leadership, Professionalism, Problem Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Personal Phone Calls
TrainingBriefs® Course

TrainingBriefs® Personal Phone Calls

8 Minutes Level: Intermediate
You have an employee that's making and receiving too many personal phone calls during work hours. What do you do? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
Topics: Management, Leadership, Professionalism, Problem Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Performing Beyond Their Skill Level
TrainingBriefs® Course

TrainingBriefs® Performing Beyond Their Skill Level

8 Minutes Level: Intermediate
You have an employee who may have been promoted beyond their capability, or perhaps the job outgrew this employee. How do you work with an employee who is not performing up to your expectations? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
Topics: Management, Leadership, Professionalism, Problem Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
I Wish My Manager Would Just...™ (Streaming)
Streaming Video

I Wish My Manager Would Just...™ (Streaming)

3 Minutes Level: Foundational
The powerful program features employees speaking out about what their managers could do to help them be successful. It provides a fantastic look into what employees are really thinking about when it comes to their manager/supervisor relationship. Streaming course version.
Topics: Leadership, Communication, Management, Professionalism, Teamwork, Collaboration, Communicating Effectively & Professionally
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees
TrainingBriefs® The Critique
TrainingBriefs® Course

TrainingBriefs® The Critique

6 Minutes Level: Foundational
Let's be honest, workplace sexual harassment is still an issue. Even when subtle in nature, comments, body language, and tone of voice that imply something sexual is not appropriate in the workplace. These kinds of actions can easily lead to charges of hostile environment sexual harassment.
Topics: Sexual Harassment, Harassment, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® That’s Gross!
TrainingBriefs® Course

TrainingBriefs® That’s Gross!

5 Minutes Level: Foundational
Joking can make the workplace fun, but it is also an area that can easily cross the line from being inappropriate to being illegal. People who work together sometimes engage in ‘harmless flirting’. As long as that behavior is welcome for those who are flirting, and those who are around to see it, it isn’t sexual harassment. When someone changes their mind, however, the welcomeness ends, and it’s time to stop.
Topics: Harassment, Compliance, Professionalism, Sexual Harassment
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General