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Your success is related to working effectively with your team. By the end of this course, you will be able to identify common challenges and reactions to changes in team personnel and the strategies to help a team adapt to change.

Your success as a manager will depend a great deal on your ability to navigate through issues of team dynamics and help your people work together effectively. By the end of this course, you will be able to identify common challenges and reactions to changes in team personnel and the strategies to help a team adapt to change.

This course will help you gain a better understanding of what it means to be a transgender person and teach you how to be respectful and supportive of your transgender colleagues.

Having a positive attitude at work can help you get a promotion, succeed on projects, meet goals, and just generally enjoy your job more. By the end of this course, you’ll be able to identify four strategies for employee success and the behaviors of successful employees.

You will gain many benefits from creating a respectful workplace that will lead to success in your role as manager. In order to do this, it’s important to understand that unconscious bias can be a negative influence on attitudes and a source to lower productivity to those you manage--including yourself!

This course will help you minimize misunderstandings through good communication, build relationships, and promote a culture of tolerance and inclusion. When conflict does occur, you can work with your coworkers to see past problems and address the underlying issues.

Change is all around us. Because of our differences as individuals, change affects us each differently. After completing this course, you’ll be able to identify the factors that create change in the work environment and general reactions to change.

By completing this course, you will be able to analyze your options for responding to changes at work, recognize your personal reactions to changes, identify the thoughts and feelings behind your reaction, and describe different responses and their possible impact on work.

Globalization is obstructed by communication and cultural differences between nations. By completing this course, you will increase your effectiveness in communication, reduce intercultural misunderstandings, and the personal satisfaction of contributing to your organization’s success.

This course shares strategies for providing customer service in tricky situations, whether it be a reaction to a policy or dealing with an irate customer. You will benefit from alternative solutions, increased job satisfaction, and calmer customer interactions.

Dealing with attitude issues is a common problem for managers. You can have a terrific team of people, but one bad attitude can be the weak link in the chain that pulls everyone else down. This course will help managers deal with negative attitudes and create positive outcomes for all.

Whether at home or in a work setting, most of us handle chemicals in one form or another. Sometimes, without even being aware of it. In this module, we’ll review the different types of hazardous substances that you may come into contact with.

The SDS (safety data sheet) provides detailed information about the chemical’s composition, health and physical hazards, precautions for safe handling, and what to do in the event of an emergency. In this course, we’ll describe some basic health hazard concepts you may find on SDSs.

Knowing the potential hazards of the chemicals you work with is a vital first step in ensuring your safety - both on the job, and at home. In this lesson, we’ll discuss the routes of entry that hazardous materials might have you’re your body.

This course will help you in dealing effectively with individuals and cultural differences - or diversity - that impact relationships with co-workers, customers and other stakeholders who are critical to the success of your organization.

Respirators are not maintenance-free. In this SafetyBytes® course, we’ll review the procedures for cleaning your respirator.

Once you have selected the right respirator for the job you must pass a fit test. Fit testing is one of the primary components of your respirator program. In this lesson, we’ll review the procedures for properly testing your respirator.

Atmosphere supplying respirators, or ASRs, are used to supply breathable air in conditions that are classified as immediately dangerous to life and health. In this lesson, we’ll review the advantages and disadvantages of the supplied air respirator (SAR).

Atmosphere supplying respirators, or ASRs, provide breathable air from a clean air source, one other than the surrounding contaminated work atmosphere. In this module, we’ll review the advantages and disadvantages of the SCBA.

Health and safety hazards exist in every workplace. Some are easily identified and corrected, while others create extremely dangerous situations that could be a threat to your life or long-term health. In this module, we’ll review the importance of eye protection.