Available Courses (2 Courses)

No one wants to deliver bad news, but it comes with the territory. Learn how to deliver bad news in a professional manner by using our proven approach. As a result, you will organize your thoughts, deliver the news, and focus on solutions. This course focuses on the essential skills needed to deliver bad news professionally and confidently.

Equip professionals your employees and staff with the essential skills necessary to deliver bad news in a professional and confident manner. It emphasizes the importance of honesty and timely communication, providing a structured roadmap to help organize thoughts and messages effectively. This course focuses on the specifics of the Delivering Bad News Roadmap.