Search Course Catalog (1008 Courses Found)

New Micro-Learning! Remote teams and mobile workers are becoming more and more popular among businesses. This makes tracking an employee’s efficiency and productivity very difficult. This course tackles time theft… when an employee accepts pay from their employer for work that they haven’t actually done, or for time they have not actually put into their work. Time theft can certainly hurt business by decreasing employee productivity and costing the organization money.

New Micro-Learning! The human body is designed to experience stress and react to it. Stress can be positive, keeping us alert, motivated, and ready to avoid danger. Stress becomes negative when a person faces continuous challenges without relief or relaxation between stressors. As a result, the person becomes overworked, and stress-related tension builds.

New Micro-Learning! Harassment in our workplace is unacceptable – in any format! Being an active bystander in a situation where someone is being harassed can be speaking up and telling the harasser to stop… or it can be subtle (e.g. stepping between the harasser and the target of the harassment). The important thing to remember is that if you see harassing behavior - and you feel comfortable - you CAN intervene.

New Micro-Learning! More and more teams are working remotely - and for many people - this is a brand-new experience. For managers, this means another level of complexity when it comes to supporting team members while making sure that the work gets done. This course is designed to give you some ideas for how to keep your team engaged and productive while they are working remotely.

New Micro-Learning! On March 18, 2020, President Trump signed into law the Families First Coronavirus Response Act. This law requires certain employers to provide paid family leave to employees who are caring for a child due to a school or daycare closure, and requires certain employers to provide two weeks of paid sick leave to full-time employees for six COVID-19 related absences.

New Micro-Learning! In this module, we'll reviewed several areas where managers get themselves into trouble when it comes to pre-employment screenings such as: inquiring about criminal records, improperly using information from credit reports, improper reference checks and the actual interview itself.

New Micro-Learning! Selecting the right person requires a structured interview process that evaluates for three dimensions: 
capability, commitment & chemistry. An effective three-dimensional interview starts with preparation. The bottom line is this; a consistent, structured interview process is the single most important factor in conducting an effective interview.

New Micro-Learning! Asking inappropriate or illegal questions is probably one of the areas that get people into trouble more often than anything else. That's because the courts and EEOC guidelines have made it clear that you can't ask questions that discriminate against protected groups, don't predict successful job performance, or not job related.

New Micro-Learning! Every day, organizations come under fire for hiring people with a past the company should, and could have, been aware of. Studies show that over 30 percent of all résumés contain fabrications. So checking out references and doing thorough background research on a candidate is becoming more and more important.

New Micro-Learning! Like it or not, workplace violence is an issue you can't afford to ignore. Obviously, your top priority is making sure the workplace is safe. But there are also some legal liability issues that you need to be aware of. In this course, we'll address the topic of investigating rumors of threats.

New Micro-Learning! So you think you know how to properly prepare for and conduct your interview but what do you do next? Once you have concluded all your interviews, the next step is to evaluate the interviews to determine who among all the candidates is the best fit for the job.

New Micro-Learning! In this course, we'll cover that concept that almost everyone could be in a protected group based on race, national origin, religion, gender, age, or disability. So, there are some important things regarding recruiting and hiring that you need to remember.

New Micro-Learning! When an employee makes a complaint against us, our first reaction is often to get mad and defensive— especially when they didn't come to us first. That's only natural. We're human. But, as managers, we have to control our emotions, treat the employee professionally and with respect. And we have to ensure that our actions don't lead to claims of retaliation.

It's sometimes tough bringing a group of diverse and free-thinking individuals together on a team - and expect them to immediately gel. This video demonstrates the work needed to get the best from a multi-generational team. Includes varying views of appropriate business etiquette.

National Best-Seller! Managers within your organization may well understand the importance of avoiding obvious discriminatory interview questions. But what if a manager asks a discriminatory question unintentionally?

World-Wide Best-Seller! Interviewers are more apt to select the best person for the job when they use this Behavior-Based Interviewing (BBI) strategy developed by Paul C. Green, PhD. Now in its 4th edition.

New Micro-Learning! In order to really reap the benefits of a successful mentoring relationship, you need to have a thorough understanding of planning for a successful discussion, setting goals, identifying career paths and establishing development needs. In this course, we'll take a close look at planning for a successful discussion.

New Micro-Learning! Mentoring is a powerful tool for building success. A key part of your conversations with your mentee involves diving more deeply into their future career paths. By this time, you’ve already looked at the big picture of where your mentee would like to be in the years ahead. In this program, we will look at some examples of what you might want to recommend depending on the situation.

New Micro-Learning! As a mentor, going through this process of working with you, your mentee will learn more about the organization, discover other opportunities to explore, uncover other leadership resources and above all, they’ll leave with a greater sense of self insight that will serve them well for the rest of their career.

New Micro-Learning! Solving an attendance problem requires not only building trust with employees, but also holding them accountable. Motivating employees to conform to organizational standards works best when they play a part in developing a solution. This course gives you a process for dealing with attendance issues.