Search Course Catalog (845 Courses Found)
Contains all of the available courses within the TrainingFlow™ LMS.
Results for Industry Setting: Healthcare
TrainingBriefs® Course
TrainingBriefs® Safety Rules Violations
8 Minutes Level: IntermediateYou’ve got an employee who consistently ignores certain safety rules and needs to understand safety regulations must be adhered to. What do you do? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
Topics: Management, Leadership, Professionalism, Workplace Safety, Safety Orientation/Onboarding, Problem Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Signature Course
Being F.A.I.R.™ Understanding the Power of Cultural Competence
30 Minutes Level: FoundationalPromote inclusion and cultural competency in the workplace. Diversity can be defined as the unique characteristics of all of the various groups who make up your business environment (such as customers, managers, employees, suppliers and other stakeholders). Managing diversity is about recognizing and responding effectively to the similarities and differences among all groups that make up the organization.
Topics: Cultural Competency, Communication, Diversity Dynamics, Interpersonal Skills, Professionalism, Inclusion & Equity, Respect, Cultural Competency
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees
TrainingBriefs® Course
TrainingBriefs® Embracing Other Cultures (Juneteenth)
7 Minutes Level: FoundationalUnderstanding standing and embracing other cultures is a key part of creating an inclusive workplace free of bias and stereotypes. This course provides an overview of the African American holiday – Juneteeth. Juneteenth honors the end to slavery in the United States and is considered the longest-running African American holiday. On June 17, 2021, President Joe Biden declared Juneteenth an official federal holiday.
Topics: Cultural Competency, Diversity Dynamics, Professionalism, Respect, Culture Commitment
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Employee Who Resists Change
8 Minutes Level: IntermediateA change has been made in your area and, unfortunately, an employee is not accepting the change. What do you do? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
Topics: Management, Change, Leadership, Coaching & Mentoring, Problem Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Course
TrainingBriefs® Personal Problems at Work
8 Minutes Level: IntermediateYou’re aware an employee is having some personal problems and you feel they’re affecting their work. What do you do? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
Topics: Management, Leadership, Professionalism, Problem Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Course
TrainingBriefs® Personal Phone Calls
8 Minutes Level: IntermediateYou have an employee that's making and receiving too many personal phone calls during work hours. What do you do? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
Topics: Management, Leadership, Professionalism, Problem Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Course
TrainingBriefs® Embracing Other Cultures (Passover)
5 Minutes Level: FoundationalUnderstanding and embracing other cultures is a key part of creating an inclusive workplace free of bias and stereotypes. This course provides an overview of the Jewish holiday – Passover. Passover (sometimes called the Festival of Unleavened Bread) commemorates the Hebrews’ liberation from slavery in Egypt and the “passing over” (or the sparing) of the firstborn of the Israelites, on the eve of their exodus from Egypt.
Topics: Cultural Competency, Diversity Dynamics, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Performing Beyond Their Skill Level
8 Minutes Level: IntermediateYou have an employee who may have been promoted beyond their capability, or perhaps the job outgrew this employee. How do you work with an employee who is not performing up to your expectations? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
Topics: Management, Leadership, Professionalism, Problem Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Streaming Video
I Wish My Manager Would Just...™ (Streaming)
3 Minutes Level: FoundationalThe powerful program features employees speaking out about what their managers could do to help them be successful. It provides a fantastic look into what employees are really thinking about when it comes to their manager/supervisor relationship. Streaming course version.
Topics: Leadership, Communication, Management, Professionalism, Teamwork, Collaboration, Communicating Effectively & Professionally
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees
TrainingBriefs® Course
TrainingBriefs® Embracing Other Cultures (Holi)
5 Minutes Level: FoundationalUnderstanding standing and embracing other cultures is a key part of creating an inclusive workplace free of bias and stereotypes. This course provides an overview of the Hindu and Sikh holiday – Holi. Also known as the festival of colors, Holi is celebrated in India, Nepal and Sri Lanka, along with other countries with large Hindu and Sikh populations. Holi usually marks the happy transition from harsh, dark winter to brighter, warmer springtime - symbolic of the triumph of good over evil.
Topics: Cultural Competency, Diversity Dynamics, Inclusion & Equity
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Embracing Other Cultures (Eid al-Fitr)
5 Minutes Level: FoundationalUnderstanding and embracing other cultures is a key part of creating an inclusive workplace free of bias and stereotypes. This course provides an overview of the Islamic holiday – Eid al-Fitr. After a month of prayer, devotion and self-control, Muslims celebrate the accomplishment of their sacred duties during Ramadan with the beginning of Eid al-Fitr, or the Festival of Breaking the Fast. The festival is a national holiday in many countries with large Muslim populations.
Topics: Diversity Dynamics, Respect, Culture Commitment, Cultural Competency
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Bias Is All About Race, Right?
7 Minutes Level: FoundationalIt's important to recognize that diversity, equity and inclusion go beyond race, gender, ethnicity, etc. They can and often do involve differences in organizational culture, including work styles and schedules, geographic and time-zone differences, occupations, and working on virtual teams.
Topics: Diversity Dynamics, Respect, Teamwork, Unconscious Bias
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® The Critique
6 Minutes Level: FoundationalLet's be honest, workplace sexual harassment is still an issue. Even when subtle in nature, comments, body language, and tone of voice that imply something sexual is not appropriate in the workplace. These kinds of actions can easily lead to charges of hostile environment sexual harassment.
Topics: Sexual Harassment, Harassment, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® That’s Gross!
5 Minutes Level: FoundationalJoking can make the workplace fun, but it is also an area that can easily cross the line from being inappropriate to being illegal. People who work together sometimes engage in ‘harmless flirting’. As long as that behavior is welcome for those who are flirting, and those who are around to see it, it isn’t sexual harassment. When someone changes their mind, however, the welcomeness ends, and it’s time to stop.
Topics: Harassment, Compliance, Professionalism, Sexual Harassment
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Now That’s a Masterpiece
5 Minutes Level: FoundationalWhat do you do when a co-worker (or employee) takes compromising pictures of fellow worker and decides to post them on social media? Are you prepared for the fallout? Understanding how this behavior could be the basis of disciplinary action and even a hostile environment sexual harassment lawsuit.
Topics: Sexual Harassment, Harassment, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Just Asking
5 Minutes Level: FoundationalDo your employees know the difference between unprofessional and illegal behavior and sexual harassment? Could they recognize how an unwelcome pursuit can become harassing behavior? What if it was a manager pursuing an employee? Inappropriate or illegal?
Topics: Sexual Harassment, Compliance, Professionalism, Abusive Conduct
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® The Best Side
5 Minutes Level: FoundationalDo your employees know the difference between unprofessional and illegal behavior and sexual harassment? Do they know how to handle borderline situations involving themselves or their coworkers, even third party vendors/non-employees? This powerful vignette drives discussion, builds awareness and helps prevent incidents of sexual harassment.
Topics: Harassment, Compliance, Professionalism, Sexual Harassment
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® The Honeymooner
5 Minutes Level: FoundationalDo your employees know the difference between unprofessional and illegal behavior and sexual harassment? Do they know how to handle borderline situations involving themselves or their coworkers? This video situation is a powerful tool to drive discussion, build awareness and prevent incidents of harassment in your organization.
Topics: Harassment, Compliance, Professionalism, Respect, Sexual Harassment
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® The Spy
5 Minutes Level: FoundationalDo your employees, staff and even management team understand that sexual harassment can take many forms? It can be verbal, as with jokes, comments, or propositions. It can be visual, as in written notes, cartoons, or objects. It can be electronic, as in e-mails, social media posts, and texts. And it can be physical, as with touching, gesturing, or leering and staring.
Topics: Harassment, Compliance, Professionalism, Sexual Harassment
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® They Posted What?!?
5 Minutes Level: FoundationalSocial media is a powerful communication tool. Employees can (and do) post things that are best left unseen in the workplace. But what if co-workers begin viewing and discussing another employee's posts in the workplace? Inappropriate, unprofessional or illegal?
Topics: Harassment, Communication, Professionalism, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General