TrainingBriefs® Responding and Resolving

Recognizing retaliation is an important step in helping to maintain a culture of respect, trust and compliance. But it's only the first step. We also need to know how to respond to and resolve situations before they spiral out of control. And, to be honest, that can seem pretty challenging at times.

As managers, supervisors and team leaders, we have the primary responsibility to prevent situations in the workplace from escalating out of control and becoming retaliation. We need to encourage employees to come forward with concerns and take all reports of illegal, unsafe or unethical behavior seriously.