Search Course Catalog (15 Courses Found)

Technology at work is a key factor in a lot of situations and even generational misunderstandings. Many in today’s workforce grew up with technology. For them, information has always been a click, tap or voice command away. Differences in usage, acceptance and proficiency of technology can sometimes hinder communication and collaboration between generations, impacting teamwork and even innovation within the organization.

Some say leaders are born. Others feel leaders are made. Regardless, leaders must understand that if their style is creating friction or impacting employee engagement, it's time to consider changing the way they lead. The leader’s role is typically well defined. Managers and supervisors are in the organization to engage their staff - and to foster a culture which balances and attends to both…the work and the people.

Let’s face it, treating people differently in employment, based on things like age, can be unlawful. Bias based on age is a reality – and can be subtle or blatant. Ageism in the workplace has to do with people being discounted because of their age. This happens when someone is seen as too young or too old to tackle a specific task or requirement.

Each of our different experiences and expectations are why learning to communicate across generations is so important. The reality is that each generation comes with its own rules for the workplace. Using the M.E.E.T.® approach is like having a coach helping us through the process. That way we create shared understanding, new agreements, and clear expectations.

Every organization in the United States is experiencing a new set of workplace dynamics based upon the phenomenon of multiple generations working together - either in its own workplace or in its clients, customers, and even supplier base. This course will encourage learners to look at what they are doing as an individual contributor within the organization to make the workplace one where people of all generations can do their best work.

This interactive course was developed to help your organization's leaders, managers, or supervisors, in their daily effort to foster better employee connections, communication and community at work - all the while working together toward one shared goal or vision.

New Micro-Learning! Having a diverse workplace is very important. But until we are inclusive – meaning that we truly include and respect others - we are wasting an opportunity to leverage the power of that diversity. We can make assumptions (and stereotypes) about people based on their age… like younger people will be much better at embracing and using technology when compared to those that are older.

New Micro-Learning! We are all shaped by our life experiences, people who have similar life experiences tend to think and respond to situations more similarly than others who didn’t share those experiences. At the heart of most of the conflict and misunderstanding that develops between employees of different generations are communication styles and core motivations, and sometimes, the reluctance to change.

New Micro-Learning! Workplaces across the country are adjusting to a new reality. Baby Boomers are remaining as active workforce participants. Meanwhile, the first members of Generation Z, roughly defined as those born since the mid-nineties, will soon be beginning their careers and will make up a large share of the labor market soon. Due to communication differences among generations, communication styles can often be a problem.

New Micro-Learning! The average work environment now might have up to four generations under one roof. That said, the old dog and the young pup need to work harmoniously in order to get things done. While these totally different generational viewpoints and approaches to work can undoubtedly be beneficial, they can also be somewhat challenging to navigate.

New Micro-Learning! The newest generation of workers (Gen Z) will increase the complexity of managing and working across generations, especially considering that more than 75% of workers identify "managing multi-generational teams" and "different work expectations across generations" as challenges. Organizations must prioritize generational training to ensure the generational gap at work doesn't continue to expand and result in poor communication, collaboration, engagement and more.

Millennials share some characteristics that set them apart. Understanding how these core characteristics influence their behavior and who they are will help you recruit, engage, and retain this workforce.

Each generation has different viewpoints toward the workplace. Working on a team that is comprised of different generations really creates challenge when the group has to tackle a common problem or project.

Managing across generational lines can be challenging for a manager of ANY generation. Our ability to do it well can make huge differences in our organization's ability to recruit and retain talented people, increase productivity and create and maintain a respectful workplace.

By the end of this course, you will be able to identify the characteristics of the four generations and the challenges of their different work styles within the team.