Search Course Catalog (63 Courses Found)

New Micro-Learning! On March 18, 2020, President Trump signed into law the Families First Coronavirus Response Act. This law requires certain employers to provide paid family leave to employees who are caring for a child due to a school or daycare closure, and requires certain employers to provide two weeks of paid sick leave to full-time employees for six COVID-19 related absences.

New Micro-Learning! In this course, we'll cover that concept that almost everyone could be in a protected group based on race, national origin, religion, gender, age, or disability. So, there are some important things regarding recruiting and hiring that you need to remember.

New Micro-Learning! When an employee makes a complaint against us, our first reaction is often to get mad and defensive— especially when they didn't come to us first. That's only natural. We're human. But, as managers, we have to control our emotions, treat the employee professionally and with respect. And we have to ensure that our actions don't lead to claims of retaliation.

This course is designed to help you recognize, respond to and resolve difficult interactions that can stem from inappropriate or illegal behaviors in the workplace. This allows you and your organization to stay on the “right side of the line.” As a manager, it is especially important that you respond to any incidents immediately and thoughtfully.

New Micro-Learning! Regardless of your position, title or level in the organization, it is your job—and the job of every employee—to help create a professional workplace by demonstrating appropriate behavior. When it comes to telling jokes, there's a fine line between funny and disrespectful. We can't always know what may be offensive just by looking at someone.

New Micro-Learning! Taking employment actions that you believe are in the employee’s “best interests” – also called misplaced paternalism – can be viewed as discrimination if they are based on stereotypes about a disability, or sex, or any other characteristic protected by law.

New Micro-Learning! Managers should always be professional, be even-handed, and above all, be consistent. Now obviously, employees aren't machines. And part of being a good manager is being able to tailor your management style to the unique needs of individuals. But when it comes to progressive discipline, making exceptions or applying different standards is a great way to end up telling your story to a judge.

New Micro-Learning! It's important to know that the First Amendment right to free speech is not unlimited or does not outweigh the organization’s right to maintain a workplace free from discrimination and harassment. In this course, you'll learn about prohibited behavior in the workplace - as an employee exercises what he sees as his right to free speech.

Human trafficking is very real issue in the United States! Traffickers often take advantage of the privacy and anonymity accessible through the hospitality industry. Hotels and motels can be especially attractive locations for all forms of trafficking. This interactive course gives an overview of human trafficking, the warning signs and how to report suspicious activity. Can be used for SB970 (California training) requirements.

New Micro-Learning! Making employment decisions such as promotions and reporting relationships, because you think an employee is too old can get you and the organization into a lot of trouble. This might lead to an adverse employee action. Age is a protected class under federal law.

New Micro-Learning! This module takes a look at the workplace protections pregnant employees receive under the law. Even if it’s unintentional, jokes about a co-worker being pregnant or repeated comments about the pregnancy can result in creating a hostile work environment and lead to charges of harassment.

New Micro-Learning! Many cases for wrongful employment termination stem from mishandled progressive discipline. There are various common issues that managers struggle with. This course will examine the issue of improper documentation.

New Micro-Learning! Although it can be uncomfortable or even unpleasant at times, you have a responsibility to take corrective or disciplinary action when the situation warrants it. In this course, we will examine the issue of avoiding discipline.

New Micro-Learning! Recruiting and hiring is the process of reviewing applications, selecting the right candidates to interview, testing candidates, choosing between candidates to make the hiring decision and performing various pre-employment tests and checks. In this course, we’ll take a look at this process and some of the pitfalls you must avoid.

New Micro-Learning! The best-known equal employment law is Title VII (Seven) of the Civil Rights Act of 1964 - prohibiting discrimination based on race, color, religion, sex, and national origin. This quick course will take a closer look equal employment opportunity and the Act that has been amended and expanded several times over the years.

New Micro-Learning! Managers may feel tempted to call an employee back to work who has been on FMLA leave. Maybe the manager was extremely short handed or, maybe the manager felt the employee was “milking” the system. In either case, doing so is illegal.

New Micro-Learning! Managers often find themselves questioning if an employee’s condition really qualifies for FMLA leave. This is a mistake, as that should always be left to the experts. This course takes a closer look and what qualifies for FMLA leave and for how long.

New Micro-Learning! You may have heard about the FMLA and you may be asking, “what are our managers responsible for when it comes to the FMLA?” This quick course takes a look at a manager's responsibilities when initially confronted with a leave situation - as well as informing employees of their rights and the policies within the organization.

New Micro-Learning! The Family and Medical Leave Act, or FMLA, was signed into law in 1993 with the intent of balancing the demands of the workplace with the needs of families. This course takes a look at the overall purpose of the FMLA and how it impacts you and your organization.

New Micro-Learning! When it comes to the FMLA, three of the biggest concerns managers have been known to deal with are reduced schedules, intermittent leave, and military leave. This quick course explores each of these topics and how they can affect you in the workplace.