Search Course Catalog (87 Courses Found)

This course will help users identify the conceptual levels of cultural competence - the ability to interact effectively with people of different cultures and socioeconomic backgrounds. Users will also be able to identify the elements of the MEET™ model, which will help them resolve misunderstandings and differences.

Need a fun, quick way to introduce the concepts of diversity and inclusion in the workplace. Look no further! This course defines both diversity and inclusion - while helping users understand the benefits of embracing both – for a better workplace.

This course focuses specifically on rethinking racial diversity. By the end of this module, you will be able to identify the process of dealing with racial misconceptions and how to aid employees in dealing with cultural differences.

This course focuses specifically on rethinking racial diversity. By the end of this module, you will be able to identify behaviors which show inclusion and respect and the actions to take to encourage others to show respectful, inclusive behavior.

This course is designed to help employees identify workplace behaviors that may not show respect for religious diversity and determine the correct action to take when inappropriate religious remarks are made.

Generational diversity is a term used to describe the diverse employee population that spans four generations in the workplace. By completing this module, you will be able to identify the characteristics of the four generations and the challenges of managing their different work styles.

Tackling the 'hard to discuss' issues of respect, inclusion and diversity in the workplace, the eLearning program will provide your employees with the tools they need to understand and manage their behavior as it relates to others in the workplace.

This course defines both diversity and inclusion and helps each learner understand the differences between being a diverse organization as well as an inclusive one. The course also shows how the M.E.E.T. model can help in sticky situations within your organization.

With four generations in the workforce today, there are both challenges and opportunities to working on multi-generational teams. In this module, we will be concentrating on Gen Y - the newest generation to enter the workplace (with different expectations and work styles).

A compelling eLearning course that investigates and addresses diversity and inclusion within the healthcare industry. This program is great for new hire orientation and on-boarding. Tough issues like stereotyping and age are addressed.

After completing this course, you will have a greater understanding of respect and its impact in the workplace. You will also be able to recognize behaviors that could be viewed as disrespectful, and how you as a manager can hold others accountable for their actions.

Improve quality of cross-cultural care by recognizing impact of hidden biases. Streaming course version.

This highly interactive eLearning program helps counteract the shame, blame and stereotyping that create toxic environments and undermine productivity. Using the M.E.E.T. approach, employees learn to recognize, respond to and resolve situations that stem from differences.

Each of us is a product of our culture. We grow up thinking our culture is “normal” and other cultures are “different.” The values or norms of other cultures are not always obvious to us. In a work environment, cultural differences can present challenges. Streaming version of the course. Streaming course version.

Enforcing a zero-tolerance policy can be challenging for managers. This course gives your managers practical skills they can apply immediately to handle sensitive situations before they escalate. Streaming course version.

Help managers establish a respectful and inclusive work environment. This training offers tips on how to recognize and respond to negatively charged situations, in regards to diversity in the workplace. Streaming version of the "We Need to M.E.E.T.™ Managing for Respect in the Workplace" course.

Build on strengths and improve productivity of your multi-generational workforce. Streaming course version.

Promote inclusion and cultural competency in the workplace. This course introduces the F.A.I.R. approach as a practical way to improve an organization’s cultural competency. The approach can be used as a tool to build more positive, productive relationships at work that will help employees make better decisions that impact the overall productivity of the organization.

Minimize conflict and strengthen collaboration among all generations. Streaming course version.

Promote personal responsibility for creating respectful work environments. This program approaches sensitive issues without shame, blame or negative stereotyping and will show your employees where respect for differences makes common sense. Streaming course version with post assessment questions.