TrainingBriefs® Tackling Conflict Between Employees
TrainingBriefs® Course

TrainingBriefs® Tackling Conflict Between Employees

9 Minutes Level: Intermediate

A conflict between two or more employees is causing problems. For most managers or supervisors, the toughest part of dealing with conflict is making the decision to do something about it. So, how do you work with employees to resolve team conflict?

Target Audience: Managers / Supervisors
Language: English

Management

Features

  • Audio Narration
  • Interactive Exercises
  • Inline Quizzes
  • Job Aids and Reference Materials
  • Video
  • Post-Assessment

Learning Objectives

  • Understand how to respectfully work through conflict between two (or more) employees.
  • Learn to allow some venting of emotion if necessary. Listen without comment and encourage the employees to talk further.

Description

A conflict between two or more employees is causing problems. For most managers or supervisors, the toughest part of dealing with conflict is making the decision to do something about it. So, how do you work with employees to resolve team conflict?

Being a manager or supervisor is a fulfilling role. But as you know, there are times where you’ll need to tackle tough situations. When working with employees to resolve conflict, it is important to always treat them with respect and care. This is as important to their success as it is to yours.

Job Aids and Reference Materials

  • How to Solve Conflict Between Employees
    5 pages

Industry Settings

  • Healthcare
  • Industrial & Manufacturing
  • Office & General
  • Retail

Compatibility Notes

  • Supports iPhone & iPad App: TrainingFlow™ App on iOS devices
  • Supports Android App: TrainingFlow™ app on Android devices
  • Supports Current Browsers: Chrome 60+, Firefox 60+, Safari 12+, Edge 16+


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