Search Course Catalog (132 Courses Found)
Contains all of the available courses within the TrainingFlow™ LMS.
Results for Series: LearningBytes® Course
LearningBytes® Course
Got Sales?™ Sales Opportunity Management
25 Minutes Level: FoundationalBy the end of this course, you will be able to identify the importance and techniques for sales opportunity management. Sales opportunity management involves creating a sales cycle and navigating the steps in the sales process to close the sale.
Topics: Sales & Service, Sales, Customer Service
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
LearningBytes® Course
Got Sales?™ Territory Planning
25 Minutes Level: FoundationalA territory may be geographic or it may consist of assigned accounts. By the end of this course, you will be able to identify the importance of territory planning and the techniques for territory planning.
Topics: Sales & Service, Sales, Customer Service
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
LearningBytes® Course
GotSales™ Product and Solution Understanding
20 Minutes Level: FoundationalProduct and solution understanding is the broad and deep knowledge of common product or service problems and their associated solutions, including competitive alternatives. Understand how customers use your solutions.
Topics: Sales, Sales & Service, Customer Service
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
LearningBytes® Course
GotSales™ System Proficiency
20 Minutes Level: FoundationalBy the end of this lesson, learners will be able to identify the importance of System Proficiency and the different types of organizational systems.
Topics: Sales, Sales & Service, Customer Service
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
LearningBytes® Course
GotSales® Account Development
25 Minutes Level: FoundationalAccount development is creating and executing a plan to improve your organization’s market share from the customer. This plan may include team selling. By the end, you will be able to identify the importance of account development and the techniques for it.
Topics: Sales, Sales & Service
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
LearningBytes® Course
GotSales?™ Opportunity Generation
25 Minutes Level: FoundationalOpportunity generation is the act of creating sales opportunities for the organization’s products and services and involves identifying both the active and latent needs of the customer. Users will learn four techniques to help them with opportunity generation.
Topics: Sales, Sales & Service
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
LearningBytes® Course
LearningBytes® We Have to Use That Name!™
12 Minutes Level: FoundationalGetting to know your patients, including aspects of their sexual and gender identity, behavior, and desires is key to providing quality care. It is important that you respect a person’s privacy and how much of their private life and decision to transition they want to share with others.
Topics: Gender Identity/Gender Issues, Diversity Dynamics, Inclusion & Equity, Respect
Industry Settings: Healthcare
Target Audience: General
LearningBytes® Course
LearningBytes® Diversity 101 - What Did She Say?™
10 Minutes Level: FoundationalMany organizations want and need people who speak different languages. Typically, there are no organization requirements that only English can be spoken at work. This course addresses concerns and the ability to be inclusive while speaking a foreign language in front of others.
Topics: Inclusion & Equity, Communication, Diversity Dynamics, Interpersonal Skills
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
LearningBytes® Course
LearningBytes® Accentuate the Positive™
10 Minutes Level: FoundationalThe key to getting great results is to pay more attention to what's going right; rather than what's going wrong. And that's a big part of what we like to call accentuating the positive.
Topics: Motivation, Change, Interpersonal Skills, Leadership, Professionalism, Energizer or Team Builder
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
LearningBytes® Course
LearningBytes® Diversity 101 - The PC Police Are Here™
10 Minutes Level: FoundationalSince there is no way we can always know what may trigger a “diversity moment,” any one of us may encounter one at any time. When that happens, everyone can take responsibility for addressing the situation and maintaining the work relationship.
Topics: Diversity Dynamics, Inclusion & Equity, Culture Commitment
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
LearningBytes® Course
LearningBytes® Diversity 101 - That Wasn't Funny™
10 Minutes Level: FoundationalWhen you're at work, the best thing to do is refrain from using potentially offensive expressions in the workplace, even when you don’t mean to offend anyone.
Topics: Diversity Dynamics, Inclusion & Equity, Respect, Culture Commitment
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
LearningBytes® Course
LearningBytes® Diversity 101 – Spreading Rumors™
10 Minutes Level: FoundationalSpreading false information or accusations concerning employees is often a violation of organizational policy. Employees engaged in this behavior often forget the disruptive effect on relationships in their workplace.
Topics: Respect, Professionalism, Inclusion & Equity
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
LearningBytes® Course
LearningBytes® Diversity 101 - Merge Ahead™
9 Minutes Level: FoundationalOrganizational diversity includes work habits and values that are affected by time zone differences, commuting patterns, virtual teams and geographic distance.
Topics: Respect, Communication, Diversity Dynamics, Interpersonal Skills, Professionalism, Inclusion & Equity
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
LearningBytes® Course
LearningBytes® Diversity 101 - Don’t Know What You Got™
9 Minutes Level: FoundationalUnconscious (hidden) biases can distort our perception of reality. We all have them. This course defines unconscious bias and how to understand and address it within the workplace.
Topics: Unconscious Bias, Diversity Dynamics, Inclusion & Equity, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
LearningBytes® Course
LearningBytes® Diversity 101 – Seriously, at Work?™
9 Minutes Level: FoundationalGender and gender identity continue to present significant challenges in the workplace due to strongly held traditions, beliefs and values.
Topics: Inclusion & Equity, Diversity Dynamics, Interpersonal Skills, Professionalism, Unconscious Bias, Gender Identity/Gender Issues
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
LearningBytes® Course
Got Respect?® Understanding Exclusive Behaviors
15 Minutes Level: FoundationalBy the end of this module, you will be able to identify and understand exclusive behaviors and the effects they have on the work environment. This powerful, short course discusses what exclusive behaviors are and why people unintentionally exclude others.
Topics: Inclusion & Equity, Communication, Diversity Dynamics, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
LearningBytes® Course
LearningBytes® Being An Ally
10 Minutes Level: FoundationalAnyone can be an ally. If you are willing to be supportive of an individual who’s being unfairly treated, then you are an ally. Some people are allies in small ways and some in big ways. Like a pebble thrown into water, you are creating a ripple-effect of change starting with just one action.
Topics: Respect, Communication, Professionalism, Collaboration, Gender Identity/Gender Issues
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
LearningBytes® Course
Got Performance?® Time Management
20 Minutes Level: FoundationalAsk anyone how he or she is doing and “I’m really busy” is a likely response. Busy, however, doesn’t equate to being effective or productive. Learn the importance of time management, the techniques for time management, and the skills for conquering procrastination.
Topics: Change, Time Management
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
LearningBytes® Course
Diversity 101 - An Overview (Diversity Basics)
10 Minutes Level: FoundationalInclusion allows us to leverage the advantages of diversity. Diversity without inclusion focuses on differences without necessarily seeing similarities or respecting the differences. A fantastic and fun look at understanding diversity and inclusion.
Topics: Diversity Dynamics, Inclusion & Equity, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
LearningBytes® Course
Got Sales?™ Continuous Learning
20 Minutes Level: FoundationalThis course does a great job of demonstrating the importance of continuous learning and the techniques to that will enable you to continuously learn on the job
Topics: Personal Performance, Sales, Sales & Service, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General