Search Course Catalog (58 Courses Found)

Leadership is the willingness and ability to influence those around them at all levels. Explore different methods for being more influential and identify leadership behaviors for in a variety of situations. This course helps learners determine ways to develop committed team members; and develop vision, mission and goal statements.

Coaching helps employees enhance their skills, work more effectively, and achieve better results. By focusing on individual strengths and areas of improvement, coaching drives higher performance across teams. When employees receive regular feedback and support through coaching, they feel more engaged and motivated. This can lead to higher job satisfaction, reduced turnover, and increased loyalty to the organization. Coaching also builds leadership capabilities by encouraging critical thinking, decision-making, and problem-solving. It empowers employees to take initiative and develop their leadership potential.

In today’s workplace, things move fast. Almost too fast! There are a lot of moving parts. And it can be really easy to get overwhelmed, confused and sometimes even overreact. It's imperative that we can understand and manage our own emotions in positive ways to relieve tension & stress, communicate effectively, empathize with others, overcome challenges and ease conflict.

Research shows that it takes us anywhere between 2-6 seconds to make a snap judgment about someone. While these judgments aren’t always true or fair, our brain makes them primarily based on appearance. If you have an employee that's not showing up to work in the appropriate attire, many people could get the wrong impression about the quality of work they do.

You have an employee who works hard but doesn’t get the results you want. You’ve discovered the problem is the employee doesn’t understand what’s expected to do the job correctly. How do you work with an employee who doesn’t understand expectations?

There are times, when employees don’t perform their jobs up to our expectations for a variety of reasons. It’s your job, as a manager, to communicate and reinforce those expectations and find appropriate solutions, when those expectations are not met. How do you work with an employee who is not performing up to your expectations?

Courage 2 Coach™ turns common sense into common practice with a four-step process that can be applied to any employee performance situation. This course walks each user through a realistic range of tough employee performance situations make this program ideal for organizations committed to supervisory success. Streaming course version with post assessment questions.

You have an employee who’s missed too many work days. What do you do? How much absenteeism is tolerated depends on your organization’s policy. This course provides the just-in-time information and tools needed to help a manager address the absenteeism while maintaining a respectful workplace.

A change has been made in your area and, unfortunately, an employee is not accepting the change. What do you do? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Your employees are being paid to do the best job possible during work hours. Failure to do so due to consistently being late disrupts their productivity, and it also disrupts the work of other employees. You have an employee who has been consistently late for work. What do you do?

Empower your management team! Being a manager or supervisor is a fulfilling role. But as you know, there are times where you’ll need to tackle tough situations. When it comes to working with an employee who socializes instead of working, you need to clarify the employee’s role and expectations in your own mind, and then clearly and specifically relay those expectations to the employee.

New Just-In-Time Performance Management Tool! You have an employee who lacks necessary job skills. What do you think? There are four steps you can take.

New Just-In-Time Performance Management Tool! You have an employee who is consistently late for work. What do you do? There are five steps you can take to help the situation.

New Just-In-Time Performance Management Tool! You have an employee who may be promoted beyond their capabilities. What do you do? There are four steps you can take to help the situation.

New Just-In-Time Performance Management Tool! You have an employee who spends too much time chatting with others instead of working. What do you do? There are specific steps you can take to help the situation while clearly setting organizational expectations.

New Just-In-Time Performance Management Tool! A change has been made in your area and, unfortunately, an employee is not accepting the change. What do you do? There are specific steps you can take to help the situation while clearly setting organizational expectations.

New Just-In-Time Performance Management Tool! You have an employee who’s frequently absent from the job - and they don't realize the impact on their co-workers. What do you do? There are several steps you can take to help the situation while clearly setting organizational expectations.

New Just-In-Time Performance Management Tool! You have an employee who is allowing personal problems to affect work on the job. What do you do? There are four steps you can take to help the situation while clearly setting organizational expectations.

New Just-In-Time Performance Management Tool! You have an employee who engages in harmful gossip on the job. What do you do? There are four steps you can take to help the situation while clearly setting organizational expectations.

New Just-In-Time Performance Management Tool! An employee is coming to work in clothes that are inappropriate for work. What do you do? There are fours steps you can take to help the situations and improve the quality and consistency of your employee interactions.