Deliver Bad News Professionally
25 Minutes Level: Intermediate Rating
No one wants to deliver bad news, but it comes with the territory. Learn how to deliver bad news in a professional manner by using our proven approach. As a result, you will organize your thoughts, deliver the news, and focus on solutions.
Target Audience: General
Language: English
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Features
- Audio Narration
- Job Aids and Reference Materials
- Post-Assessment
Learning Objectives
Description
No one wants to deliver bad news, but it comes with the territory. Learn how to deliver bad news in a professional manner by using our proven approach. As a result, you will organize your thoughts, deliver the news, and focus on solutions.
This course consists of three parts:
- An interactive eLearning module that will help refresh your skills from your in-person Dardis Communication experience.
- The opportunity to practice and record a relevant example of what you learned during the course.
- A one-on-one, personalized feedback session with a Dardis Communications coach.
Job Aids and Reference Materials
- Dardis-Eye-Cards
3 pages - Toolkit-Deliver-Bad-News-Professionally
7 pages - Video-Recording-Suggestions
1 page - Quick Start
17 pages
Compatibility Notes
- Supports iPhone & iPad App: TrainingFlow™ App on iOS devices
- Supports Android App: TrainingFlow™ app on Android devices
- Supports Current Browsers: Chrome 60+, Firefox 60+, Safari 12+, Edge 16+