Search Course Catalog (181 Courses Found)

It often happens that managers honestly believe themselves to be neutral on issues of race, sexual orientation, national origin, age or gender. But the reality is that employees need to be recognized for their differences in order to feel respected.

Each generation has different viewpoints toward the workplace. Working on a team that is comprised of different generations really creates challenge when the group has to tackle a common problem or project.

Managing across generational lines can be challenging for a manager of ANY generation. Our ability to do it well can make huge differences in our organization's ability to recruit and retain talented people, increase productivity and create and maintain a respectful workplace.

Diversity and inclusion dynamics are the positive or negative reactions that occur when dimensions of diversity, such as culture, experience, and expectations, come together. This course teaches fundamental diversity & inclusion concepts using the highly acclaimed M.E.E.T. model.

Diversity is reality. We're realizing that if we don't improve our skills we're asking for organizational and cultural gridlock. Creating an inclusive team environment that values diversity helps you achieve our organization’s bottom line.

Transgender is a term used to describe people whose gender identity differs from the sex marked on their birth certificate. Gender identity is a person's internal, personal sense of being a man or a woman. For transgender people, the sex they were assigned at birth and their own internal gender identity do not match.

Negative bias refers to the persistent, harmful and unequal treatment of someone based solely on some characteristic they possess or their apparent membership in or identification with a particular group.

Diversity awareness and inclusion means recognizing and responding to the needs of various groups within the workforce to improve working relationships within our organization and teams. Creating an inclusive team environment that values diversity helps us achieve our organization’s goals – both cultural and financial.

Getting to know your patients, including aspects of their sexual and gender identity, behavior, and desires is key to providing quality care. It is important that you respect a person’s privacy and how much of their private life and decision to transition they want to share with others.

Many organizations want and need people who speak different languages. Typically, there are no organization requirements that only English can be spoken at work. This course addresses concerns and the ability to be inclusive while speaking a foreign language in front of others.

Since there is no way we can always know what may trigger a “diversity moment,” any one of us may encounter one at any time. When that happens, everyone can take responsibility for addressing the situation and maintaining the work relationship.

When you're at work, the best thing to do is refrain from using potentially offensive expressions in the workplace, even when you don’t mean to offend anyone.

Organizational diversity includes work habits and values that are affected by time zone differences, commuting patterns, virtual teams and geographic distance.

Unconscious (hidden) biases can distort our perception of reality. We all have them. This course defines unconscious bias and how to understand and address it within the workplace.

Gender and gender identity continue to present significant challenges in the workplace due to strongly held traditions, beliefs and values.

By the end of this module, you will be able to identify and understand exclusive behaviors and the effects they have on the work environment. This powerful, short course discusses what exclusive behaviors are and why people unintentionally exclude others.

Inclusion allows us to leverage the advantages of diversity. Diversity without inclusion focuses on differences without necessarily seeing similarities or respecting the differences. A fantastic and fun look at understanding diversity and inclusion.

Differences in culture contribute to the rich vibrancy of our country’s own unique make-up. These differences can present challenges in the workplace, however. Understanding the cultural differences, or diversity in our workplace, goes a long way towards resolving issues. In other words, resolving a “diversity moment”.

By the end of this course, you will be able to identify hidden bias or stereotypes and understand why maintaining a respectful culture promotes teamwork.

After completing this course, you will have a greater understanding of respect and its impact in the workplace. It is not always easy to get along with people who are different from us. But the rewards are immeasurable when we make an effort and succeed. It takes time, patience, and lots of discussion.