Search Course Catalog (248 Courses Found)

New Micro-Learning! So you know what bullying is. You know you need to speak up for yourself and you know how important it is to stand up for others when faced with a bully. But what do you do next? You’ll never change the situation if you don’t commit to taking the next steps.

New Micro-Learning! If you think you’ve seen your last bully once you graduated from school, you may be surprised to discover that you’ll likely face them in the workplace as well. You can’t get away from them… and trying to bully back can backfire on you. However, you can learn to deal with them in an adult manner that puts them in their place without your having to resort to rudeness.

New Micro-Learning! Bullying is a very serious issue and even though legal action can’t always be taken, it still requires action from employees who witness it or are targets. This means that preventing bullying and speaking up about behavior that crosses the line is dependent upon you being aware and willing to take the next step.

New Micro-Learning! When it comes to workplace privacy, communication is key. If you manage your employees' expectations of privacy in the workplace with clear policies and procedures and clear communication, you can help prevent many misunderstandings and potential lawsuits.

Ethics violations put the company and our work at risk. We count on you to conduct yourself with integrity and to help influence others to also act with honesty and professionalism. If you notice a co-worker violating the code of business ethics, it is your ethical obligation to them, to the company, and to yourself to gather your thoughts about the situation and organize an appropriate response to help minimize potential risks.

New Micro-Learning! Fostering a team atmosphere includes ensuring all employees are respected for their abilities and their differences. Differences in race, religion, age, ethnic background and sexual orientation add to the diversity of experience each individual brings to the team. By completing this course, you’ll have increased confidence as a manager and a more productive team, with fewer inter-personal conflicts.

Unlawful retaliation can lead to time-consuming litigation and costly judgments. The courts continue to make it easier for employees to prevail in retaliation claims, and that means the risks—and your managers' responsibilities—will continue to grow.

No organization wants its name on the front page when the headline involves workplace violence. This program explores preventive measures and examines the legal obligations of managers and their organizations. Topics include hiring policies, appropriate responses to angry outbursts, dealing with employee threats, procedures for investigating rumors and the importance of maintaining confidentiality.

With critical legal information to guide decision making, this program helps managers understand their responsibilities under the ADA and how to sort through tough issues and respond effectively. Your managers will learn how the Act impacts them and their employees and find key answers to their most frequently asked questions.

This program helps managers deal with the tough problems involving substance abuse in the workplace. Managers will gain insight into the legal aspects of substance abuse and their own role in addressing it. Streaming version of the course.

Do your managers know that they are legally responsible for addressing harassment and discrimination situations in their workplaces? This program brings them up to speed fast using straightforward language and real-world examples. Managers gain the knowledge, tools and insights they need to protect themselves and their organizations from lawsuits and regulatory actions. Streaming course version.

The intent of the Family & Medical Leave Act (FMLA) is to help employees balance work and family responsibilities by guaranteeing them leaves in certain situations. Trying to decipher the in's and out's of the law can be a challenge. This program gives you a better understanding of the FMLA.

Completely Updated! Discipline and termination are critical legal issues managers deal with regularly, though not always effectively. This new version of our best-selling program remedies that with plain-speak language and practical examples that show managers protocol and procedures to follow in order to stay out of court. Streaming course version.

Updated with the US Supreme Court decision protecting LGBTQ+ workers! There is far more to workplace harassment and discrimination than just sex. To demonstrate, this program dramatizes employee behaviors that lead to formal charges and result in serious consequences for the individuals involved. Streaming course version.

Updated with the US Supreme Court decision protecting LGBTQ+ workers! Now more than ever, your employees need to know exactly where the boundaries of acceptable and legal workplace behavior are drawn. Right Side of the Line™ addresses harassment in all its form, including hazing, gossip, retaliation and more.

With workers from multiple (up to 5) generations now active in the workforce, the potential for misunderstanding, frustration and conflict puts increasing pressure on productivity.

New Micro-Learning! Many people have misconceptions about retaliation in the workplace. Well, here are the facts. Retaliation is one of the fastest growing types of harassment reported to the Equal Employment Opportunity Commission. Retaliation is a costly problem. So, you must be proactive in addressing retaliatory behavior in the workplace and be very vigilant of your own behavior, so you are not personally accused of any wrongdoing.

New Micro-Learning! Harassment, discrimination and other inappropriate behaviors are serious issues that must be dealt with. Accusations, right or wrong, can also have a devastating effect on a person's career, reputation in their community and relationships with other co-workers - and because of that, they can lead to lawsuits. It's up to you as the manager to get the facts, and it's also up to you to make sure those facts remain as confidential as possible.

New Micro-Learning! If an employee has threatened someone outside your organization, it may be a warning sign of an employee who is under stress and having a difficult time maintaining control of his or her emotions. If you fail to act, you could end up facing a hostile work environment lawsuit. Direct intervention at an early stage really does make a difference.

New Micro-Learning! There is no excuse, in the eyes of the law, for permitting unacceptable or unprofessional behavior of any kind - regardless of the circumstances. If you are unsure how to deal with the situation, consult with an EAP professional, human resources, security officials or upper management. There are resources available to help you with these types of problems. So, if someone gets out of line... deal with it. Immediately.