Search Course Catalog (101 Courses Found)

This course will help you gain a better understanding of what it means to be a transgender person and teach you how to be respectful and supportive of your transgender colleagues.

This course focuses specifically on rethinking racial diversity. By the end of this module, you will be able to identify behaviors which show inclusion and respect and the actions to take to encourage others to show respectful, inclusive behavior.

Help service representatives deal effectively with difficult customer situations. Streaming course version.

In this course, you will learn proven techniques that will help you address the work-life conundrum. Great tool for helping employees deal with different types of work-related conflict. And how to find that balance between work and life.

This course provides a solid foundation for understanding sexual harassment - through realistic scenarios and an informative narrator. Helps employees clearly identify and understand what behaviors constitute harassment. Streaming course version.

This course provides a solid foundation for understanding sexual harassment - through realistic scenarios and an informative narrator. Use it to meet annual refresher sexual harassment-prevention training requirements.

Equip employees to make the right choices in tough ethical situations

Meet federal compliance standards for harassment-prevention training.

Using dramatic examples in white and blue collar, hospitality, health care and retail settings, this program will protect your organization by communicating everyone's legal responsibilities towards harassment and discrimination.

Teasing, Hazing, Gossip, Retaliation. Everyone, regardless of position, title or level in an organization, is responsible for creating a respectful and harassment-free workplace. This course helps participants take a proactive approach to creating and maintaining respectful organizational cultures in order to remain legally compliant, to ensure adherence to organizational policies and to thrive and prosper.

Improve quality of cross-cultural care by recognizing impact of hidden biases. Streaming course version.

This quick hitting, topic-based module covers the use of intellectual property in and outside of the workplace. Taken from the best-selling A.C.T. with Integrity program, this module shows real life examples.

Equip new and developing managers with must-have coaching skills. Streaming course version.

Help turn managers and supervisors into extraordinary leaders. Streaming course version.

Promote a safe work environment and prevent workplace violence. Streaming course version.

This highly interactive eLearning program helps counteract the shame, blame and stereotyping that create toxic environments and undermine productivity. Using the M.E.E.T. approach, employees learn to recognize, respond to and resolve situations that stem from differences.

Promote inclusion and cultural competency in the workplace. This course introduces the F.A.I.R. approach as a practical way to improve an organization’s cultural competency. The approach can be used as a tool to build more positive, productive relationships at work that will help employees make better decisions that impact the overall productivity of the organization.

Minimize conflict and strengthen collaboration among all generations. Streaming course version.

Teasing, Hazing, Gossip, Retaliation. Everyone, regardless of position, title or level in an organization, is responsible for creating a respectful and harassment-free workplace.

Help individuals and teams quickly confront and solve workplace problems. Streaming version of the "A.C.E. It!™: How to Solve Tough Workplace Problems"