Search Course Catalog (42 Courses Found)

The key to getting great results is to pay more attention to what's going right; rather than what's going wrong. And that's a big part of what we like to call accentuating the positive.

Ask anyone how he or she is doing and “I’m really busy” is a likely response. Busy, however, doesn’t equate to being effective or productive. Learn the importance of time management, the techniques for time management, and the skills for conquering procrastination.

Courage 2 Coach™ turns common sense into common practice with a four-step process that can be applied to any employee performance situation. This course walks each user through a realistic range of tough employee performance situations make this program ideal for organizations committed to supervisory success.

Who are you?... Who are you, really?... Have you ever asked yourself that question? Did you know each of us can choose who we want to be? Much like our attitudes we choose each day, we also have an impact on the very characteristics we display day in and day out.

As a leader, you manage multiple priorities and shifting deadlines on a daily basis. This course gives you practice at assessing your personal reaction to situations. It will provide you with opportunities to see the impact of your choices and where you want to be as a leader.

Change is all around us. Because of our differences as individuals, change affects us each differently. After completing this course, you’ll be able to identify the factors that create change in the work environment and general reactions to change.

By completing this course, you will be able to analyze your options for responding to changes at work, recognize your personal reactions to changes, identify the thoughts and feelings behind your reaction, and describe different responses and their possible impact on work.

Dealing with attitude issues is a common problem for managers. You can have a terrific team of people, but one bad attitude can be the weak link in the chain that pulls everyone else down. This course will help managers deal with negative attitudes and create positive outcomes for all.

Almost every instance of leadership that pushes us toward progress involves change. This course, geared towards managers, helps learners quickly understand and respond change in the workplace via the ACTION model.

Bury My Heart at Conference Room B™ is like no other leadership approach you’ve seen. First of all, the thing actually works! Secondly, it’s deeply empathic to the real world of today’s manager. Help managers better engage a cynical workforce!

Equip new and developing managers with must-have coaching skills. Streaming course version.

Help turn managers and supervisors into extraordinary leaders. Streaming course version.

Help individuals and teams quickly confront and solve workplace problems. Streaming version of the "A.C.E. It!™: How to Solve Tough Workplace Problems"

Using this program, employees discover what motivates them and how to use that knowledge to set individual goals.

Help your emerging leaders advance their interpersonal skills and become more resilient in the face of workplace challenges. In three, straight-to-the-point modules, employees will experience focused learning on how to stay in control, maintain a positive outlook and adopt big-picture thinking for better results.

25,000 employees can't be wrong… when it comes to knowing what managers and supervisors can do to make their workplaces more productive, efficient and rewarding.

This course helps employees positively and productively navigate any change-big or small. Through learning tools such as right-way behavior modeling, this program equips employees with skills to react smarter, adapt faster and engage together more productively when change comes around again.

Quality care depends on healthcare professionals who act with integrity and inspire trust. Reinforce the connection between consistent, ethical behavior and institutional excellence with "Integrity Every Day".

This course is designed to help managers to recognize the most common workplace coaching situations, get the situation under control and on the right track. Effectively coach your employees to increase performance.

Inspire your workforce to deliver service from the heart. This self-study eLearning program drives home the ideals and themes from the best-selling program.