Search Course Catalog (624 Courses Found)

This course does a great job demonstrating the importance of time management, the techniques for time management, and the skills for conquering procrastination.

There is great risk of injury or death when safety procedures are not followed. In this course, we’ll discuss the procedures for conducting the lift component inspection. This inspection applies to all types of forklifts.

A value proposition is the evidence a salesperson presents that demonstrates what the customer will receive exceeds the cost of the solution. Think of the value proposition as an old-fashioned scale; the benefits of the solution must outweigh the costs. By the end of this course, you will be able to identify the importance of value propositions and the techniques for establishing them.

As an operator, your role is key to ensuring proper and safe use of forklifts. An important part of safe operation is routine inspections. In this module, we’ll discuss the gauges and indicator lights on forklifts with internal combustion engines.

Who are you?... Who are you, really?... Have you ever asked yourself that question? Did you know each of us can choose who we want to be? Much like our attitudes we choose each day, we also have an impact on the very characteristics we display day in and day out.

Don’t risk running out of fuel and stalling the engine during a critical operation. It is especially important that you don’t run a diesel engine to empty because this could cause damage to the fuel injectors. In this lesson, we’ll discuss the rules you should follow when refueling your forklift.

Lift trucks are used for lifting and moving loads. These tasks would not be possible without safe operation and ensuring that they are ready when needed. In this course, we’ll discuss the proper way of charging a battery in a battery-powered forklift.

When you are dealing with propane forklifts, there are several important safety precautions that must be followed, in addition to normal safety precautions that apply to all types of forklifts. In this course, we’ll discuss the precautions you should take when changing the tank on a LP forklift.

An important part of forklift safety is performing a pre-operation inspection. In this module, we’ll discuss the proper way of changing a battery in a battery-powered forklift.

There are different classes of fire as well as different types of fire extinguishers for each class. Using the wrong type can make the fire worse and cause serious injury to you or the people around you. In this lesson, we’ll review the different types of fire extinguishers.

Fire is among the most serious hazards that you may face in the workplace. While proper procedures and training can minimize its likelihood, you still must be prepared to deal with a fire emergency should it occur. In this lesson, we’ll review the procedures you should follow in the event of a fire.

Caring for customers should then seem natural, but distractions, the demands of the job, and the pressures of the day often detract from the high level of service customers have come to know and expect.

Just how important are fire extinguishers? It turns out very important! Often ignored, these life saving devices play a vital role in keeping us safe. In this module, we’ll review the important things you must consider about your fire extinguishers.

Every 20 seconds, a fire department responds to a fire somewhere in the United States. Once a minute, a fire occurs in a structure. Although fire's toll has declined steadily over the past two decades, fire continues to cause major losses. In this course, we’ll discuss fire classifications.

Engineers, electricians, and other professionals work with electricity directly, including working on overhead lines, cable harnesses, and circuit assemblies. In this lesson, we’ll discuss using portable equipment.

As a leader, your success is contingent upon the success of those you lead. However, the success of those you lead is directly related to your skill as a leader so it makes sense to develop your leadership skills to their fullest. Learners taking this course will quickly understand that leadership is the willingness and ability to influence those around them at all levels.

Electricity has long been recognized as a serious workplace hazard. In this course, we’ll discuss the importance of de-energizing equipment before any servicing begins.

Many injuries, deaths, and property damage caused by workplace electrical hazards can be avoided. The first step in avoiding these hazards begins with safety awareness. In this module, we’ll discuss electrical equipment warnings.

Handling objections is the process of dealing with concerns the customer articulates. By the end of this lesson, you will be able to identify why handling objections is important, the three common types of objections, and the three-step model for overcoming them. Think of an objection as a gift from the customer.

The term high voltage usually means electrical energy at voltages high enough to inflict harm on living things. Equipment and conductors that carry high voltage warrant particular safety requirements and procedures. In this course, we’ll discuss accidental contact with high voltage.