Search Course Catalog (392 Courses Found)

In this module you’ll explore the effect of gossip in the workplace. By completing this interactive module, you will be able to differentiate between gossip and idle chatter and describe different responses to gossip when encountered.

The course is a guide to ethical decision-making and provides an excellent vehicle for discussion based training that includes such topics as confidential information, gift giving, financial accountability, copyright infringement and more.

By completing this course, you will be able to identify behaviors that are harassing, determine what behavior is out-of-bounds, and identify how to react given situations involving harassment.

This module focuses on the appropriate ways to handle reports of violations of policy (misuse of confidential information). All reports of violations must be taken seriously and appropriate action taken in a timely manner. A code of ethics establishes the principles and moral values of an organization.

This module focuses on the problem many leaders struggle with, namely, perceived retaliation against an associate who reports a violation of the organization’s Code of Conduct. There’s an increasing trend within employment law that should be of particular concern to all employers.

This module focuses on a problem many leaders struggle with. Namely, ensuring that their employees feel that they are approachable and that they are there when they need them.

This module focuses on a problem many leaders struggle with. Namely, remembering that everything they do on the job is setting the example for subordinates and peers alike. Discusses the implications of asking an employee to lie for you.

This module focuses on a problem many individuals within an organization struggle with. Namely, ensuring that confidential or, need to know only, information does not become compromised when they find themselves in an awkward situation.

This module focuses on conflicts of interest. A conflict of interest can exist even if there has been no unethical or improper activity. It is NOT a “no harm no foul” situation.

Maintaining confidentiality at the workplace is of utmost importance in today’s competitive world to ensure that Confidentiality is one of many ethical issues that come up in the workplace. This module focuses on the appropriate ways to handle reports of violations of policy (misuse of confidential information).

The acceptance of gifts, services, and hospitality can leave an organization vulnerable to accusations of unfairness, partiality, deceit, or even unlawful conduct. It’s not always easy to identify when giving and receiving gifts crosses the line.

This module focuses on the use of company resources for personal use. Company assets are meant for business, and not personal use. We all have a responsibility to protect and safeguard company assets from loss, theft, misuse and waste.

There are now four generations in the work place. Each generation thinks, votes, buys, communicates, and interacts differently. This new eLearning course teaches managers how to communicate, coach, and lead Generation Y employees, the newest generation of people entering our workforce.

This course is designed to help you gain control over your life at work or at home by gaining control of your attitude. Understand how influential your attitude is in improving relationships and results.

The majority of challenges calling for leadership are everyday situations in our professional and personal lives. This new course delves into these challenges and how to overcome them. It examines leadership through a few tales with characters you’re sure to recognize.

A compelling eLearning course that investigates and addresses diversity and inclusion within the healthcare industry. This program is great for new hire orientation and on-boarding. Tough issues like stereotyping and age are addressed.

This new eLearning Classic course gives you the tools you need to begin improving your personal productivity - including how to avoid time wasters!

This training course is designed to help you understand the wide range of harassment and discrimination situations and your responsibilities in contributing toward a workplace free of divisive, unlawful behaviors. Streaming course version

Help service representatives deal effectively with difficult customer situations. Streaming course version.

A quick lesson on turning manager-employee conflict into collaboration. Applicable across many workplace scenarios.