Search Course Catalog (274 Courses Found)

This module focuses on the problem many leaders struggle with, namely, perceived retaliation against an associate who reports a violation of the organization’s Code of Conduct. There’s an increasing trend within employment law that should be of particular concern to all employers.

With four generations in the workforce today, there are both challenges and opportunities to working on multi-generational teams. This course will help you understand how to recruit, engage, and retain Generation Y, the next generation of people entering our workforce.

There are now four generations in the work place. Each generation thinks, votes, buys, communicates, and interacts differently. This new eLearning course teaches managers how to communicate, coach, and lead Generation Y employees, the newest generation of people entering our workforce.

Sometimes people harass others in an attempt to keep them in their place. Others harass in front of their peers in an attempt to seek peer approval. This course does a great job of explaining harassment & bullying in the workplace.

With four generations in the workforce today, there are both challenges and opportunities to working on multi-generational teams. In this module, we will be concentrating on Gen Y - the newest generation to enter the workplace (with different expectations and work styles).

Almost every instance of leadership that pushes us toward progress involves change. This course, geared towards managers, helps learners quickly understand and respond change in the workplace via the ACTION model.

The majority of challenges calling for leadership are everyday situations in our professional and personal lives. This new course delves into these challenges and how to overcome them. It examines leadership through a few tales with characters you’re sure to recognize.

All organizations have to recruit and hire new employees. It is one of a manager’s most important duties. Finding the right person for the right job can be a struggle for any manager, not to mention the myriad of legal issues that surround recruiting and hiring.  

Teasing, Hazing, Gossip, Retaliation. Everyone, regardless of position, title or level in an organization, is responsible for creating a respectful and harassment-free workplace. This course helps participants take a proactive approach to creating and maintaining respectful organizational cultures in order to remain legally compliant, to ensure adherence to organizational policies and to thrive and prosper.

Equip managers to step up and promote ethical conduct and compliance. Streaming course version.

Employees in "Everybody Wins" learn how to take the initiative to quickly resolve conflict with their coworkers and work together to find win/win solutions for most disagreements. Streaming version of the "Everybody Wins: How to Turn Conflict into Collaboration" course. Streaming version includes post assessment questions.

Do your managers know that they are legally responsible for addressing harassment and discrimination situations in their workplaces? This program brings them up to speed fast using straightforward language and real-world examples. Managers gain the knowledge, tools and insights they need to protect themselves and their organizations from lawsuits and regulatory actions. Streaming course version with post assessment questions.

Help managers establish a respectful and inclusive work environment. This training offers tips on how to recognize and respond to negatively charged situations, in regards to diversity in the workplace. Streaming version of the "We Need to M.E.E.T.™ Managing for Respect in the Workplace" course.

Build on strengths and improve productivity of your multi-generational workforce. Streaming course version.

Promote inclusion and cultural competency in the workplace. This course introduces the F.A.I.R. approach as a practical way to improve an organization’s cultural competency. The approach can be used as a tool to build more positive, productive relationships at work that will help employees make better decisions that impact the overall productivity of the organization.

Minimize conflict and strengthen collaboration among all generations. Streaming course version.

This course is designed to empower the learner to: 1) Define “coaching” and discuss the benefits, 2) Identify ways to inspire, encourage and challenge their team, 3) Learn to use a coaching conversation template, and 4) Practice coaching.

This program is about recognizing and preventing bullying in the workplace. Bullying can happen in any size organization and in any department. Awareness is paramount. It is everyone's responsibility to prevent it.

This program for managers is about recognizing and preventing bullying in the workplace. Bullying can happen in any size organization and in any department. Awareness is paramount. It is everyone's responsibility to prevent it.

Employees in "Everybody Wins" learn how to take the initiative to quickly resolve conflict with their coworkers and work together to find win/win solutions for most disagreements.