Search Course Catalog (237 Courses Found)

By the end of this course, you will be able to identify hidden bias or stereotypes and understand why maintaining a respectful culture promotes teamwork.

Being a leader means many things. By the end of this course, you will be able to identify and react appropriately to retaliation as well as create a safe environment for employees.

By the end of this module, you will be able to identify unprofessional behavior in the workplace, management responsibilities for establishing and maintaining a respectful workplace, and respond to unprofessional behavior and inappropriate conduct by using effective communication methods.

As a manager, you can help by not making assumptions, asking the right questions, and asking your employees for feedback on what personally motivates them. By the end of this course, you will be able to identify ways to motivate employees before there is an issue and ways to approach employees who already stopped trying.

This course emphasizes the role of coaching in creating successful outcomes when dealing with employee attendance issues. You will learn that making time for coaching has several benefits such as increased productivity, improved well-being and expanded employee effectiveness.

Good communication skills are vital to being an effective leader. This course provides the tools for handling potentially difficult conversations with employees. It will also help you establish the boundaries that all (especially new) supervisors need to establish.

As a leader, you manage multiple priorities and shifting deadlines on a daily basis. This course gives you practice at assessing your personal reaction to situations. It will provide you with opportunities to see the impact of your choices and where you want to be as a leader.

Being a supervisor can be an extremely rewarding position. It also is challenging, and, at times, frustrating to be caught between your team and the management team you report to. This course is a great way to help new managers and supervisors understand and accept their new role within the organization.

As a professional in today’s workplace, you are expected to deliver results and work effectively with others, regardless of obstacles you may discover. By the end of this module, you will be able to identify the best course of action for a given situation and the consequences of your actions on others.

You may at times make some unpopular decisions. The key is to take the time to talk to your employees and truly take their opinions into consideration before you make your decision.

This course reviews not only how to identify unacceptable behaviors in the workplace but a process for dealing with them - that helps you build a culture of integrity in your team and your organization.

As a manager, taking a look at a person’s capabilities, commitment, and chemistry will help you select the right person for the right job, for the right reasons. This course gives you the tools to quickly understand the best (and legal) steps to successful interviews.

Have you ever been reluctant to coach an employee because you didn’t know where to begin or how to handle what may come up during the conversation? This course introduces concepts to help you excel in the necessary interpersonal skills to excel in coaching your employees.

Generational diversity is a term used to describe the diverse employee population that spans four generations in the workplace. By completing this module, you will be able to identify the characteristics of the four generations and the challenges of managing their different work styles.

If you find yourself in an ethical dilemma, employ a simple strategy. Gather your thoughts about what’s going on and the possible implications, organize a constructive response that allows you to maintain relationships while upholding your values, and take the appropriate action.

This course focuses on the responsibility manager’s have to be fair and consistent in counseling and disciplining individuals who violate the organization’s standards of business conduct.

After completing this course, you will be able to recognize the warning signs of workplace violence and what you should do if confronted with this issue. You will be able to identify common behaviors that could lead to violence, and choose appropriate action steps to protect yourself and others.

This module focuses on a problem many leaders struggle with. Namely, ensuring that their employees feel that they are approachable and that they are there when they need them.

With four generations in the workforce today, there are both challenges and opportunities to working on multi-generational teams. This course will help you understand how to recruit, engage, and retain Generation Y, the next generation of people entering our workforce.

This course is designed to help you gain control over your life at work or at home by gaining control of your attitude. Understand how influential your attitude is in improving relationships and results.