Search Course Catalog (1056 Courses Found)

Improve quality of cross-cultural care by recognizing impact of hidden biases. Streaming course version.

Bury My Heart at Conference Room B™ is like no other leadership approach you’ve seen. First of all, the thing actually works! Secondly, it’s deeply empathic to the real world of today’s manager. Help managers better engage a cynical workforce!

Equip managers to step up and promote ethical conduct and compliance. Streaming course version.

This course addresses the perceptions (and sometimes the reality) of accepting gifts. Learn if and when it is appropriate to accept gifts. Also learn how to get out of a potentially sticky situation when gifts are involved.

Straight to the point! Destroying documents should be done per company or departmental policy. Perfect to use for a quick refresher and application discussions; use for your ethics curriculum.

Accelerate the personal effectiveness and interpersonal abilities of your employees with a program focused on communication skills. In three, straight-to-the-point modules, employees will experience focused learning on how to effectively listen, communicate and give and receive feedback.

This quick hitting, topic-based module covers the use of intellectual property in and outside of the workplace. Taken from the best-selling A.C.T. with Integrity program, this module shows real life examples.

Equip new and developing managers with must-have coaching skills. Streaming course version.

Are your employees prepared to face ethical issues and respond in ways that meet the high standards of your organization and adhere to the letter of the law? This introductory module to the Got Ethics? series provides a great overview of the different ethical situations.

Turn ineffective meetings into highly productive sessions! Streaming course version.

Turn ineffective training into highly productive sessions. Streaming course version.

Help turn managers and supervisors into extraordinary leaders. Streaming course version.

Employees in "Everybody Wins" learn how to take the initiative to quickly resolve conflict with their coworkers and work together to find win/win solutions for most disagreements. Streaming version of the "Everybody Wins: How to Turn Conflict into Collaboration" course. Streaming version includes post assessment questions.

Promote a safe work environment and prevent workplace violence. Streaming course version.

This highly interactive eLearning program helps counteract the shame, blame and stereotyping that create toxic environments and undermine productivity. Using the M.E.E.T. approach, employees learn to recognize, respond to and resolve situations that stem from differences.

Do your managers know that they are legally responsible for addressing harassment and discrimination situations in their workplaces? This program brings them up to speed fast using straightforward language and real-world examples. Managers gain the knowledge, tools and insights they need to protect themselves and their organizations from lawsuits and regulatory actions. Streaming course version with post assessment questions.

Each of us is a product of our culture. We grow up thinking our culture is “normal” and other cultures are “different.” The values or norms of other cultures are not always obvious to us. In a work environment, cultural differences can present challenges. Streaming version of the course. Streaming course version.

Enforcing a zero-tolerance policy can be challenging for managers. This course gives your managers practical skills they can apply immediately to handle sensitive situations before they escalate. Streaming course version.

Help managers establish a respectful and inclusive work environment. This training offers tips on how to recognize and respond to negatively charged situations, in regards to diversity in the workplace. Streaming version of the "We Need to M.E.E.T.™ Managing for Respect in the Workplace" course.

Build on strengths and improve productivity of your multi-generational workforce. Streaming course version.