Search Course Catalog (438 Courses Found)

Contains all of the available courses within the TrainingFlow™ LMS.

Results for Series: TrainingBriefs® Course

TrainingBriefs® Telecommuting (Tips and Tricks)
TrainingBriefs® Course

TrainingBriefs® Telecommuting (Tips and Tricks)

8 Minutes Popular Level: Foundational
New Micro-Learning! New to working remotely? Most of us have been conditioned to work and focus because of outside constraints. Meetings force us to adhere to certain schedules, office hours dictate our start and end time and a manager’s watchful eye usually keeps our daily Netflix reviews to a minimum. Once on your own, you may find yourself floundering a bit to stay productive.
Topics: Personal Performance, Communication, Interpersonal Skills
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Sexual Harassment Is...
TrainingBriefs® Course

TrainingBriefs® Sexual Harassment Is...

7 Minutes Popular Level: Foundational
Sexual harassment...you see it in the news just about every day. But if you're like most people, you probably think that sexual harassment is someone else's problem...that it can't happen in your workplace. The truth is, it can happen anywhere.
Topics: Sexual Harassment, Harassment, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Sexual Misconduct in the Workplace
TrainingBriefs® Course

TrainingBriefs® Sexual Misconduct in the Workplace

5 Minutes Popular Level: Foundational
It seems like every time we turn on the TV or read an online site, there are more sexual misconduct accusations… and even more fallout. It’s important that you understand the definition and repercussions of any form of sexual misconduct within the workplace.
Topics: Sexual Harassment, Harassment, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Why Effective Leadership Matters
TrainingBriefs® Course

TrainingBriefs® Why Effective Leadership Matters

9 Minutes New Level: Foundational
Leading others effectively is the ability to inspire, guide, and influence individuals or teams to achieve common goals and organizational success. It involves balancing several skills and qualities to create a productive, supportive, and motivated environment for employees. Effective leaders not only manage tasks and processes but also cultivate positive relationships and foster professional growth.
Topics: Leadership, Leadership
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Why Cultural Sensitivity Matters
TrainingBriefs® Course

TrainingBriefs® Why Cultural Sensitivity Matters

7 Minutes New Level: Foundational
Cultural sensitivity is about being aware of and respectful toward the beliefs, values, practices, and customs of different cultures. In the workplace, it means understanding and appreciating the diversity of cultural backgrounds that colleagues, clients, vendors and customers bring and responding in ways that are respectful and inclusive.
Topics: Cultural Competency, Diversity Dynamics, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Why Coaching Matters
TrainingBriefs® Course

TrainingBriefs® Why Coaching Matters

5 Minutes New Level: Foundational
Coaching helps employees enhance their skills, work more effectively, and achieve better results. By focusing on individual strengths and areas of improvement, coaching drives higher performance across teams. When employees receive regular feedback and support through coaching, they feel more engaged and motivated. This can lead to higher job satisfaction, reduced turnover, and increased loyalty to the organization. Coaching also builds leadership capabilities by encouraging critical thinking, decision-making, and problem-solving. It empowers employees to take initiative and develop their leadership potential.
Topics: Coaching & Mentoring, Leadership
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Understanding the CROWN Act
TrainingBriefs® Course

TrainingBriefs® Understanding the CROWN Act

5 Minutes New Level: Foundational
In recent years, the conversation about diversity and inclusion has expanded to encompass not just racial and gender identities but also personal expressions of culture and identity. One significant piece of legislation making waves is The CROWN Act, a landmark law designed to protect individuals from discrimination based on their hair texture and natural hairstyles. The CROWN Act stands for “Create a Respectful and Open World for Natural Hair.” For many, the Crown Act is more than just a legal mandate; it's a vital step toward acknowledging and respecting cultural diversity in the workplace.
Topics: Diversity Dynamics, Inclusion & Equity, Respect
Industry Settings: Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Picture of the Day
TrainingBriefs® Course

TrainingBriefs® Picture of the Day

5 Minutes New Level: Foundational
Workplace harassment can create a hostile work environment, which is the most subtle form of sexual harassment. This occurs when verbal, physical or visual behavior in the workplace focuses on the sexuality of another person or occurs because of the person’s gender, is unwanted or unwelcome, and is severe or pervasive enough to affect the person’s work environment.
Topics: Harassment, Compliance
Industry Settings: Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® You Call That Feedback?
TrainingBriefs® Course

TrainingBriefs® You Call That Feedback?

6 Minutes New Level: Foundational
Providing effective feedback is essential for both personal and professional development, especially in refining presentation skills. This course illustrates the difficulties an employee encounters in receiving helpful feedback from a colleague, stressing the value of clear and actionable input for skill enhancement. It highlights the significant role of direct, constructive feedback in fostering professional growth, emphasizing the need for feedback providers to be clear, specific, and encouraging, allowing recipients to make substantial improvements in their abilities and performance.
Topics: Communicating Effectively & Professionally, Interpersonal Skills, Teamwork
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Who Owns This?
TrainingBriefs® Course

TrainingBriefs® Who Owns This?

6 Minutes New Level: Foundational
Accountability and transparent communication are essential for managing mistakes and sustaining trust within a team. This module examines the impact of failing to acknowledge errors and underscores the role of openness in personal development and upholding organizational integrity. Recognizing the value of personal accountability and clear communication in addressing mistakes is crucial. It emphasizes the importance of creating a supportive environment that encourages honesty, builds trust, and cultivates a culture of ongoing improvement.
Topics: Communicating Effectively & Professionally, Communication, Management
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® It’s a Policy Thing
TrainingBriefs® Course

TrainingBriefs® It’s a Policy Thing

6 Minutes New Level: Foundational
Policies and procedures are essential for business operations, but they can sometimes be used as a way to focus on what can’t be done for the customer instead of highlighting what can be done. While every situation is unique, striving to find a win-win solution—even if it involves seeking approval for a policy exception—is key to building long-term customer loyalty. To achieve this, empathize with your customer, reassure them that you will do everything possible to assist, and use your best judgment to resolve the issue effectively.
Topics: Customer Service, Communication, Problem Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® I Was Looking at Your Legs!
TrainingBriefs® Course

TrainingBriefs® I Was Looking at Your Legs!

6 Minutes New Level: Foundational
Harassment means to trouble, worry or torment someone on a persistent basis. The important phrase here is “on a persistent basis.” Usually, a one-time offense is not considered harassment in the eyes of the law. This means that it's your responsibility to say something if you are offended or if you feel that someone's actions have crossed the line.
Topics: Harassment, Respect, Sexual Harassment
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® This Will Help...
TrainingBriefs® Course

TrainingBriefs® This Will Help...

6 Minutes New Level: Foundational
Inappropriate touching in the workplace - regardless of gender - is any unwelcome, non-consensual physical contact that violates personal boundaries and creates a hostile work environment. It can range from groping and massaging to holding hands and hugging. Inappropriate touching can be considered sexual harassment when it is severe or pervasive, meaning that it is either very serious or happens frequently. Do you know what to look out for when it comes to potential harassment?
Topics: Sexual Harassment, Harassment, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® The Invitation
TrainingBriefs® Course

TrainingBriefs® The Invitation

6 Minutes New Level: Foundational
You already know this but... Quid Pro Quo is the most blatant form of workplace sexual harassment. Simply put, it means “this for that.” Quid Pro Quo occurs when employment decisions such as hiring, promotions, salary increases, work assignments or performance evaluations are based on an employee’s willingness to grant or deny sexual favors.
Topics: Harassment, Compliance, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Make Your Presentation a Present
TrainingBriefs® Course

TrainingBriefs® Make Your Presentation a Present

6 Minutes New Level: Foundational
Effective presentation skills are crucial in conveying ideas, results, and strategies compellingly and confidently within the workplace. This course underscores the critical role of presentation skills in professional settings and the need for individuals to develop confidence in their delivery. Remember, effective communication is not just about what is said, but how it is said, and the importance of engaging the audience through dynamic delivery and preparation.
Topics: Communication, Professionalism, Communicating Effectively & Professionally
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Let Me Get That for You
TrainingBriefs® Course

TrainingBriefs® Let Me Get That for You

6 Minutes New Level: Foundational
Under federal law, discrimination based on sexual orientation is prohibited. Additionally, many states and local jurisdictions have laws that offer extra protections against harassment and discrimination based on both perceived and actual sexual orientation. In these areas, such behavior can lead coworkers to face legal consequences, including potential hostile environment harassment lawsuits.
Topics: Harassment, Diversity Dynamics, Inclusion & Equity, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Keep Things Moving
TrainingBriefs® Course

TrainingBriefs® Keep Things Moving

6 Minutes New Level: Foundational
Effective communication is paramount for success in today's fast-paced workplace. It's a cornerstone of professional success, requiring both technological adaptability and a commitment to open and clear dialogue. By addressing the challenges of miscommunication and embracing solutions that cater to diverse needs, teams can enhance collaboration and productivity.
Topics: Communicating Effectively & Professionally, Management, Teamwork
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® It’s Not the End of the World
TrainingBriefs® Course

TrainingBriefs® It’s Not the End of the World

6 Minutes New Level: Foundational
In today’s workplace, things move fast. Almost too fast! There are a lot of moving parts. And it can be really easy to get overwhelmed, confused and sometimes even overreact. It's imperative that we can understand and manage our own emotions in positive ways to relieve tension & stress, communicate effectively, empathize with others, overcome challenges and ease conflict.
Topics: Problem Resolution, Coaching & Mentoring
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® I Can Make That Work
TrainingBriefs® Course

TrainingBriefs® I Can Make That Work

6 Minutes New Level: Foundational
Research shows that it takes us anywhere between 2-6 seconds to make a snap judgment about someone. While these judgments aren’t always true or fair, our brain makes them primarily based on appearance. If you have an employee that's not showing up to work in the appropriate attire, many people could get the wrong impression about the quality of work they do.
Topics: Professionalism, Coaching & Mentoring
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® I Kinda Got Stuck
TrainingBriefs® Course

TrainingBriefs® I Kinda Got Stuck

6 Minutes New Level: Foundational
Sometimes a communication breakdown doesn’t occur by what is said. It happens when something is NOT said. Many times, people hold back their communication out of fear of looking foolish or wrong in front of their peers or leader. When an employee can’t seem to move forward on their responsibilities and is unwilling to communicate, you often need to probe deeper… be empathetic and build trust.
Topics: Communicating Effectively & Professionally, Leadership
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General