Search Course Catalog (25 Courses Found)
Contains all of the available courses within the TrainingFlow™ LMS.
Results for Topic: Cultural Competency
Streaming Video
Diversity 101™ Leveraging the Power of Inclusion, Equity & Respect (Streaming)
40 Minutes Popular Level: FoundationalThe wildly popular Diversity 101™ describing the core components of diversity and inclusion in the workplace. Streaming course version.
Topics: Respect, Diversity Dynamics, Inclusion & Equity, Unconscious Bias, Cultural Competency, Gender Identity/Gender Issues
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Signature Course
Diversity 101™ Leveraging the Power of Inclusion, Equity & Respect
45 Minutes Popular Level: FoundationalOur wildly popular Diversity 101™ interactive course takes a fun, creative and interactive approach to describing the core components of diversity and inclusion in the workplace. This powerful, new course features 8 entertaining vignettes that tackle deep diversity, inclusion, equity and respect topics.
Topics: Respect, Diversity Dynamics, Inclusion & Equity, Unconscious Bias, Cultural Competency, Gender Identity/Gender Issues
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Why Cultural Sensitivity Matters
7 Minutes New Level: FoundationalCultural sensitivity is about being aware of and respectful toward the beliefs, values, practices, and customs of different cultures. In the workplace, it means understanding and appreciating the diversity of cultural backgrounds that colleagues, clients, vendors and customers bring and responding in ways that are respectful and inclusive.
Topics: Cultural Competency, Diversity Dynamics, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® He’s Not Disabled!
5 Minutes Level: FoundationalA reasonable accommodation is an adjustment to a job or work environment that makes it possible for an individual with a disability to perform their job duties. When someone asks for an accommodation because of a disability – that is between them and their manager. It isn’t anyone else’s business. Asking someone out of curiosity will put them in an awkward position - and no one enjoys that.
Topics: Diversity Dynamics, Inclusion & Equity, Cultural Competency
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Why Resilience Matters
5 Minutes Level: FoundationalResilience matters in the workplace because it can help employees cope with stress, improve their well-being, increase their job satisfaction and performance, and enhance their creativity and innovation. Resilience can also benefit the organization by reducing turnover and absenteeism as well as by improving customer satisfaction and loyalty, reputation and brand image, and employee engagement and retention.
Topics: Cultural Competency, Inclusion & Equity
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Why Bringing Your Authentic Self to Work Matters
5 Minutes Level: FoundationalBeing your authentic self at work can create a better work environment and experiences for both coworkers and clients. It can also have a positive effect on your life outside of work. Research shows that feeling like you can be yourself at work improves employee engagement, empowerment, trust, relationships, and happiness. So, don't be afraid to bring your authentic self to work. It can benefit you and everyone around you.
Topics: Personal Performance, Cultural Competency, Communicating Effectively & Professionally
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Why Diversity Matters
5 Minutes Level: FoundationalWorkplace diversity is critical to any organization's success. It promotes innovation, better problem-solving, improves a company's reputation, increases employee morale and retention, and can help organizations better understand and serve their customers. Embracing diversity and promoting inclusivity in the workplace is not just a smart business decision, but it’s the right thing to do!
Topics: Diversity Dynamics, Cultural Competency
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Why Respect Matters
5 Minutes Level: FoundationalRespect sets the tone for the overall organizational culture. A culture of respect promotes fairness, integrity, and ethical behavior, which strengthens our organization's values and identity. When workplace respect is prioritized and consistently practiced, it creates a positive, inclusive, and supportive environment, leading to increased job satisfaction, productivity, and overall well-being of the workforce.
Topics: Diversity Dynamics, Professionalism, Inclusion & Equity, Cultural Competency
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Embracing Other Cultures (Kwanzaa)
5 Minutes Level: FoundationalUnderstanding and embracing other cultures is a key part of creating an inclusive workplace free of bias and stereotypes. This course provides an overview of the African American holiday - Kwanzaa. During the week of Kwanzaa, families and communities come together to celebrate with food, music, and cultural activities. Each day of the holiday is dedicated to a different principle, with participants lighting candles in a special candle holder, called a kinara, to represent each of the principles. The colors of Kwanzaa, black, red, and green, represent the people, the struggle, and the future, respectively.
Topics: Cultural Competency, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Embracing Other Cultures (Ramadan)
5 Minutes Level: FoundationalUnderstanding and embracing other cultures is a key part of creating an inclusive workplace free of bias and stereotypes. This course provides an overview of the Muslim holiday – Ramadan. Ramadan, one of the holiest months on the Islamic calendar, is observed by Muslims worldwide. It is a time for spiritual reflection, self-improvement, and devotion to God (Allah).
Topics: Cultural Competency, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Embracing Other Cultures (Christmas)
6 Minutes Level: FoundationalUnderstanding and embracing other cultures is a key part of creating an inclusive workplace free of bias and stereotypes. This course provides an overview of the Christian holiday – Christmas. Christmas is the holiday that many Christians associate with the birth of Jesus Christ. It’s a celebration that typically takes place on December 25th in many countries around the world, particularly in Christian communities.
Topics: Cultural Competency, Professionalism, Inclusion & Equity, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Embracing Other Cultures (Hanukkah)
6 Minutes Level: FoundationalUnderstanding and embracing other cultures is a key part of creating an inclusive workplace free of bias and stereotypes. This course provides an overview of the Jewish holiday – Hanukkah. Also known as the Festival of Lights, it's an international holiday that is celebrated for eight days and nights, typically falling in late November or December.
Topics: Cultural Competency, Inclusion & Equity, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Signature Course
Being F.A.I.R.™ Understanding the Power of Cultural Competence
30 Minutes Level: FoundationalPromote inclusion and cultural competency in the workplace. Diversity can be defined as the unique characteristics of all of the various groups who make up your business environment (such as customers, managers, employees, suppliers and other stakeholders). Managing diversity is about recognizing and responding effectively to the similarities and differences among all groups that make up the organization.
Topics: Cultural Competency, Communication, Diversity Dynamics, Interpersonal Skills, Professionalism, Inclusion & Equity, Respect, Cultural Competency
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees
TrainingBriefs® Course
TrainingBriefs® Embracing Other Cultures (Juneteenth)
7 Minutes Level: FoundationalUnderstanding standing and embracing other cultures is a key part of creating an inclusive workplace free of bias and stereotypes. This course provides an overview of the African American holiday – Juneteeth. Juneteenth honors the end to slavery in the United States and is considered the longest-running African American holiday. On June 17, 2021, President Joe Biden declared Juneteenth an official federal holiday.
Topics: Cultural Competency, Diversity Dynamics, Professionalism, Respect, Culture Commitment
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Embracing Other Cultures (Passover)
5 Minutes Level: FoundationalUnderstanding and embracing other cultures is a key part of creating an inclusive workplace free of bias and stereotypes. This course provides an overview of the Jewish holiday – Passover. Passover (sometimes called the Festival of Unleavened Bread) commemorates the Hebrews’ liberation from slavery in Egypt and the “passing over” (or the sparing) of the firstborn of the Israelites, on the eve of their exodus from Egypt.
Topics: Cultural Competency, Diversity Dynamics, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Embracing Other Cultures (Holi)
5 Minutes Level: FoundationalUnderstanding standing and embracing other cultures is a key part of creating an inclusive workplace free of bias and stereotypes. This course provides an overview of the Hindu and Sikh holiday – Holi. Also known as the festival of colors, Holi is celebrated in India, Nepal and Sri Lanka, along with other countries with large Hindu and Sikh populations. Holi usually marks the happy transition from harsh, dark winter to brighter, warmer springtime - symbolic of the triumph of good over evil.
Topics: Cultural Competency, Diversity Dynamics, Inclusion & Equity
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Embracing Other Cultures (Eid al-Fitr)
5 Minutes Level: FoundationalUnderstanding and embracing other cultures is a key part of creating an inclusive workplace free of bias and stereotypes. This course provides an overview of the Islamic holiday – Eid al-Fitr. After a month of prayer, devotion and self-control, Muslims celebrate the accomplishment of their sacred duties during Ramadan with the beginning of Eid al-Fitr, or the Festival of Breaking the Fast. The festival is a national holiday in many countries with large Muslim populations.
Topics: Diversity Dynamics, Respect, Culture Commitment, Cultural Competency
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Embracing Other Cultures (Cinco de Mayo)
5 Minutes Level: FoundationalNew Micro-Learning! Understanding standing and embracing other cultures is a key part of creating an inclusive workplace free of bias and stereotypes. This course provides an overview of the Mexican holiday – Cinco de Mayo. People outside Mexico often mistakenly believe that Cinco de Mayo is a celebration of Mexican independence, which was declared more than a half century before the Battle of Puebla.
Topics: Cultural Competency, Diversity Dynamics, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® We Need More Seats!
6 Minutes Level: FoundationalNew Micro-Learning! Cultural differences are the various beliefs, behaviors, languages, practices and expressions considered unique to members of a specific ethnicity, race or national origin. The goal of this course is to begin to build competency in quickly identifying these differences and learning how to handle them appropriately. We call this cultural competency.
Topics: Diversity Dynamics, Diversity Dynamics, Inclusion & Equity, Respect, Cultural Competency
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Streaming Video
ALL IN!™ Beating Racism in the Workplace (English)
30 Minutes Level: FoundationalWith the current focus on racial injustice, organizations now - more than ever - need to understand how racism and other key diversity dynamics impact their efforts to build a more diverse, equitable and inclusive workplace and culture.
Topics: Diversity Dynamics, Harassment, Inclusion & Equity, Unconscious Bias, Cultural Competency
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees