Search Course Catalog (20 Courses Found)
Contains all of the available courses within the TrainingFlow™ LMS.
Results for Achievement: Resolve Conflict
TrainingBriefs® Course
TrainingBriefs® It’s Not the End of the World
6 Minutes New Level: FoundationalIn today’s workplace, things move fast. Almost too fast! There are a lot of moving parts. And it can be really easy to get overwhelmed, confused and sometimes even overreact. It's imperative that we can understand and manage our own emotions in positive ways to relieve tension & stress, communicate effectively, empathize with others, overcome challenges and ease conflict.
Topics: Problem Resolution, Coaching & Mentoring
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® When the Boss Calls a Meeting
5 Minutes New Level: FoundationalEach of our different experiences and expectations are why learning to communicate across generations is so important. The reality is that each generation comes with its own rules for the workplace. Using the M.E.E.T.® approach is like having a coach helping us through the process. That way we create shared understanding, new agreements, and clear expectations.
Topics: Generational Challenges, Leadership, Respect, Communicating Effectively & Professionally
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Streaming Video
TrainingBytes® Stressed Out? Tips to Get Relief
5 Minutes Level: FoundationalStress is the body's reaction to any change that requires an adjustment or response. The body reacts to these changes with physical, mental, and emotional responses. In simple terms, stress occurs when something is impacting us… mostly based on the fear of the unknown.
Topics: Employee Wellness, Personal Performance
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees
Streaming Video
Conflict 101™ (Streaming)
10 Minutes Level: FoundationalIf you're like most people you never really give much thought to conflict. You either fight, take flight or simply freeze. Conflict is simply a part of life - and that's especially true in the workplace. Streaming course version.
Topics: Conflict Resolution, Communication, Interpersonal Skills, Leadership, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Streaming Video
Conflict Clock: Taking T.I.M.E. to Resolve Conflict in the Workplace™ (Managers)
10 Minutes Level: FoundationalAs a supervisor or manager, your role is vital to the success of the organization. You can impact morale, teamwork, collaboration, respect, inclusion, innovation, quality…and the list goes on. Sometimes we forget this in the heat of conflict.
Topics: Conflict Resolution, Communication, Interpersonal Skills, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Streaming Video
ATTITUDE!™ Resolving Difficult Situations in the Workplace (Streaming)
20 Minutes Level: FoundationalPowerful tools to fix everyday workplace issues! Let's be honest, nobody likes to deal with a difficult attitude... In fact, most of us would rather sit in a dentist's chair before we'd confront one of those bad apples who are making our lives miserable at work. Streaming course version.
Topics: Conflict Resolution, Leadership, Professionalism, Personal Performance
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® The Tough Conversation
8 Minutes Level: FoundationalNew Micro-Learning! When differences get in the way of peer-to-peer relationships at work, everyone loses. The challenge is that we sometimes expect people to see things the same way we do. And when they don't, we get frustrated, we get angry, or we just get fed up and walk away.
Topics: Communication, Interpersonal Skills, Conflict Resolution, Personal Performance
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Signature Course
Taking TIME to Lead™
25 Minutes Level: IntermediateAs a supervisor or manager, your role is vital to the success of the organization. Your leadership impacts morale, teamwork, collaboration, respect, inclusion, innovation, quality… and the list goes on... This powerful course provides an effective model for leading through workplace issues and conflict.
Topics: Conflict Resolution, Communication, Interpersonal Skills, Leadership, Management
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Course
TrainingBriefs® Let’s M.E.E.T.™ to Resolve Issues
10 Minutes Level: FoundationalIt's up to us to take advantage of our differences to help make us more productive and more successful. To do that, we have to make an effort to recognize and respond to situations where coworkers or customers don't feel respected. It’s not easy but it’s certainly worth the effort.
Topics: Conflict Resolution, Inclusion & Equity, Respect
Industry Settings: Healthcare, Office & General
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Conflict… Can’t You Just Deal with It?
6 Minutes Level: FoundationalWhen it comes to conquering conflict, sometimes you have to get out of your comfort zone when confronting an employee about their behavior.
Topics: Conflict Resolution, Leadership, Professionalism
Industry Settings: Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Course
TrainingBriefs® Warning Signs of Workplace Violence
6 Minutes Level: FoundationalWorkplace violence is a cycle of repeated and escalating behavior: subtle threats and statements, open intimidation and harassment, and ending with direct physical violence.
Topics: Workplace Violence Prevention, Harassment
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Signature Course
Conflict 101™ (eLearning Classic)
35 Minutes Level: FoundationalIf you're like most people you never really give much thought to conflict. You either fight, take flight or simply freeze. Conflict is simply a part of life - and that's especially true in the workplace. Conflict 101™ is the perfect program to cut through the nonsense and get straight to the point of conflict resolution.
Topics: Conflict Resolution, Communication, Interpersonal Skills, Leadership, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Signature Course
Conflict Clock™ for Managers & Supervisors
30 Minutes Level: IntermediateConflict is a part of life – and that’s especially true in the workplace. This course gives managers a new perspective on understanding and resolving conflict. Use the T.I.M.E.™ model to your advantage and resolve workplace conflict.
Topics: Conflict Resolution, Communication, Interpersonal Skills, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Advantage Course
Be S.A.F.E. (Not Sorry)™: An Advantage eLearning Course
45 Minutes Level: IntermediateThis course introduces you to the S.A.F.E. model - an easy-to-understand way to help prevent or reduce the potential for workplace violence and abusive conduct. Get the tools and the skills you need to help create and maintain a safe workplace environment, free from threats and violence.
Topics: Workplace Violence Prevention, Communication, Compliance, Interpersonal Skills, Abusive Conduct
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Signature Course
Conflict Clock™ - eLearning Classic
40 Minutes Level: FoundationalWhen conflict is not handled well, most people find conflict to be painful. Powerful emotions may be released, and we may have a tendency to personalize the conflict. When these things happen, there is potential for conflict to harm or even destroy relationships. Conflict Clock™ gives a simple model to diffuse conflict and turn it into collaboration.
Topics: Conflict Resolution, Communication, Interpersonal Skills, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
LearningBytes® Course
Got Compliance?™ The Hostile Work Environment
14 Minutes Level: IntermediateBy the end of this module, you will be able to identify the different types of workplace violence, the warning signs of hostile work environment and apply a proven method to address workplace violence.
Topics: Workplace Violence Prevention, Harassment, Interpersonal Skills, Management
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
LearningBytes® Course
Got Performance?® Dealing With Peer-to-Peer Conflict
20 Minutes Level: FoundationalThis course will help you minimize misunderstandings through good communication, build relationships, and promote a culture of tolerance and inclusion. When conflict does occur, you can work with your coworkers to see past problems and address the underlying issues.
Topics: Conflict Resolution, Communication, Interpersonal Skills, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
LearningBytes® Course
Got Performance?® The Brighter Side of Conflict
20 Minutes Level: IntermediateIn this module, we’ll discuss typical sources of conflict at work and the impact conflict can have, both negative and positive. By completing it you will be able to identify sources of conflict at work and how conflict can result in either negative or positive outcomes.
Topics: Conflict Resolution, Communication, Interpersonal Skills, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
LearningBytes® Course
Got Leadership?™ The Work-Life Balance Conundrum (for Managers)™
18 Minutes Level: IntermediateA quick lesson on turning manager-employee conflict into collaboration. Applicable across many workplace scenarios.
Topics: Conflict Resolution, Communication, Interpersonal Skills, Professionalism, Inclusion & Equity
Industry Settings: Healthcare, Office & General, Retail
Target Audience: Managers / Supervisors
Streaming Video
Be S.A.F.E. (Not Sorry)™: Preventing Violence in the Workplace (Streaming)
20 minutes Level: IntermediatePromote a safe work environment and prevent workplace violence. Streaming course version.
Topics: Workplace Violence Prevention, Compliance, Harassment, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees